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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

Servers bad

Product: Battlefield 1 Platform:Sony Playstation 4 Summarize your bug Servers disconnects. All the time NOT us! 156 Mbps down. How often does the bug occur? Every time (100%) Steps: How can we...
battlefield 1
  • EA_David's avatar
    EA_David
    9 years ago

    I can't see evidence of server issues over the last few days, so it makes sense to try checking for local or ISP issues. Having a high-speed connection is a small part of having a solid connection, stability and quality are key. As the evidence suggests that the issues aren't on the server end, checking from your side is in your best interest. 

    You can try the steps in this article to try check for local issues: https://help.ea.com/en-in/help/faq/connection-troubleshooting-basic/

    It also contains instructions on running a uotrace, which is a tool that can diagnose network quality issues. 

    You may also want to open the relevant ports listed here. It'll help to discount port issues as a potential problem source, at the least: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
9 years ago

I can't see evidence of server issues over the last few days, so it makes sense to try checking for local or ISP issues. Having a high-speed connection is a small part of having a solid connection, stability and quality are key. As the evidence suggests that the issues aren't on the server end, checking from your side is in your best interest. 

You can try the steps in this article to try check for local issues: https://help.ea.com/en-in/help/faq/connection-troubleshooting-basic/

It also contains instructions on running a uotrace, which is a tool that can diagnose network quality issues. 

You may also want to open the relevant ports listed here. It'll help to discount port issues as a potential problem source, at the least: https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting

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