Forum Discussion
Answers HQ cannot handle bans. They don't have access to your account - They can't look into any specific cases. All anyone can do in here is link to your options.
The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts
This will tell you in detail about Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/
This page tells more about Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations
This page is about GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned
And last, but not least, this page is about Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight
I've spoken with a colleague of mine in charge of these things, seems that your case was already looked into and resolved by the time I got there.
Big Archer fan myself. Have fun on the Battlefield, and perhaps think about switching to Odin? 😛