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Anonymous's avatar
Anonymous
8 years ago

The game keeps crashing randomly at mid game

This started to happen after I upgraded from Windows 8.1 to Windows 10 6 months ago.

After some hours of gameplay (sometimes even 30 minutes) the game just freezes and stop, and I get the Windows error box "Battlefield 4 has stopped working". Battlefield Hardline doesn't crash and runs really smoothly at mid settings though. I have done a fresh install of Windwos 10, reinstalled the GPU drivers, run as admin bf4.exe, repair game and even disable Origin in game/cloud synchronization. None has worked.

 
Here's the error XML:

[code]Log Name: Application
Source: Application Error
Date: 18/02/2017 07:14:12
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: IceCube
Description:
Faulting application name: bf4.exe, version: 1.7.2.45672, time stamp: 0x5654c99c
Faulting module name: bf4.exe, version: 1.7.2.45672, time stamp: 0x5654c99c
Exception code: 0xc0000005
Fault offset: 0x000000000061a623
Faulting process id: 0x570
Faulting application start time: 0x01d28a28257e04d8
Faulting application path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Report Id: 2b4cbba5-96fa-4ae2-863c-ebc188c7c1f4
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-02-18T21:14:12.393058400Z" />
<EventRecordID>6302</EventRecordID>
<Channel>Application</Channel>
<Computer>IceCube</Computer>
<Security />
</System>
<EventData>
<Data>bf4.exe</Data>
<Data>1.7.2.45672</Data>
<Data>5654c99c</Data>
<Data>bf4.exe</Data>
<Data>1.7.2.45672</Data>
<Data>5654c99c</Data>
<Data>c0000005</Data>
<Data>000000000061a623</Data>
<Data>570</Data>
<Data>01d28a28257e04d8</Data>
<Data>C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe</Data>
<Data>2b4cbba5-96fa-4ae2-863c-ebc188c7c1f4</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>[/code]

battlefield 4

4 Replies

  • INicexixI's avatar
    INicexixI
    Seasoned Ace
    8 years ago

    Hey... @misGeng

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find BF4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to run this program as Administrator...
    Do the same with BF4_x86.exe as well...

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to run as Admin...

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game...

    Battlefield 4 folder in my documents holds game configs and screen shots even if Battlefield 4 is installed on different drive. When you uninstall Battlefield 4 it does Not remove this folder. So when you install the game again you can still have the same issues.

    [1] - Go to my Documents and remove Battlefield 4 folder place it on your Desktop or trash.

    [2] - Be warned you do have to set up your in game settings again.
    [3] - Repair Battlefield 4
    [4] - When done go test your game.

    I hope will work!!!

    [Am not working for EA, If is answer good pls give me XP or accept as solution.]

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thanks! Followed all your instructions, but sadly didn't solved the issue  ☹️

  • INicexixI's avatar
    INicexixI
    Seasoned Ace
    8 years ago

    Hey... @misGeng


    Reinstall DirectX.
    1. Go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2. Find a file named DXSETUP.exe, Right click on it and select Run As Adminstrator. Install it, and it should have updated your DirectX installation.
    3. Restart your computer
    4. Try to launch and play the game.
     
    Make sure your drivers are updated.
     
    Be sure that you've disabled Ad Blocking software (For an example AdBlocker) in your browser and be sure that you are using the latest version of Adobe Flash.

    For Battlefield on PC, Enable the following online ports on your connection:

    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP: 3659, 14000-14016, 22990-23006, 25200-25300

    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
     
    Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

    Are you running the game as Administrator?


    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to Properties, then Compatability and tick the box next to Run this as Adminstrator.
     
    Do the same with BF4_x86.exe as well.
    Now you can try playing the game.
     
    Reinstall C++ redistributables.
    1. Go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\vc\vc2012Update3\redist
    2. Right Click on vcredist_x64.exe and choose Run As Adminstrator then follow onscreen prompts.

    [Am not working for EA, If is answer good pls give me XP or accept as solution.]

  • Anonymous's avatar
    Anonymous
    8 years ago

    Still getting the same error after doing those 😢

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