Forum Discussion

Lt-Brayden's avatar
7 years ago

The games doesn't launch

My game won't launch. when I press play on origin it goes to my desktop and the loading circle appears on my cursor and then origin pops back up and then the game never launches.

9 Replies

  • Indys2nd's avatar
    Indys2nd
    Hero (Retired)
    7 years ago

    Specs? Without that we can't offer much help (processor, graphics card, etc.) 

    See here: 

    Minimum Requirements

    OS: 64-bit Windows 7, Windows 8.1 and Windows 10
    Processor (AMD): AMD FX-6350
    Processor (Intel): Intel Core i5 6600K
    Memory: 8GB RAM
    Graphics card (AMD): AMD Radeon™ HD 7850 2GB
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB
    DirectX: 11.0 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 50GB


    Recommended Requirements

    OS: 64-bit Windows 10 or later
    Processor (AMD): AMD FX 8350 Wraith
    Processor (Intel): Intel Core i7 4790 or equivalent
    Memory: 16GB RAM
    Graphics card (AMD): AMD Radeon™ RX 480 4GB
    Graphics card (NVIDIA): NVIDIA GeForce® GTX 1060 3GB
    DirectX: 11.1 Compatible video card or equivalent
    Online Connection Requirements: 512 KBPS or faster Internet connection
    Hard-drive space: 50GB

  • Hey @Lt-Brayden,

    Sorry to hear about this issue you're experiencing.

    Here are a few steps that you can try:

    1. Make sure you have the Origin In-game Overlay turned off in Origin, and the Battlefield 1 Game Properties in Origin

    2. Manually Uninstall/Reinstall Origin:

    https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

    3. Clear Origin Cache:

    https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

    4. Clean Boot:

    https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

    5. Run Origin as Administrator, and the Battlefield 1 exe file in your Program Files as Administrator

    Try these steps, and let us know if this worked out for you.

    Thank you 🙂 

  • That is exactly the same thing that happened to me last night! I tried to launch it from Battlefield 4 and it didn't work either. Did you fix it? I'm t work already, I will try to play this afternoon ☹️

    Another thing is that before the September update I as able to play at 55-60 FPS on medium/high settings, now I experience frame drops, freezes, and an average of 28/35 FPS in game, I know my rig is not the most powerful but it was working with Battlefield 1 just great.

    Specs:

    Processor: FX8320 @3.7GHZ

    RAM: 8GB 1600

    GPU: Sapphire 7970 Dual X 3GB

    PSU: Cooler master 600W 

    OS: Windows 10 64bit version

  • Lt-Brayden's avatar
    Lt-Brayden
    7 years ago

    I did all of these steps and the game still doesn't launch.

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    7 years ago

    Hey @Leiton300,

    Have you tried any of the steps that I've posted above?

    Also, @Lt-Brayden, as a last resort after trying the steps I provided for you, did you Uninstall/Reinstall Battlefield 1?

    Thanks 🙂 

  • Lt-Brayden's avatar
    Lt-Brayden
    7 years ago

    I have tried all of the steps and have uninstalled and reinstalled the game multiple times.

  • holger1405's avatar
    holger1405
    Hero+
    7 years ago

    @Lt-Brayden

    Please create a DxDiag in text file format and post it with your next reply.

    Also go to your Reliability monitor > Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window > hit “ENTER” and look if it has entries for the game you have trouble with.

    If yes double click at the last entry for the game executable, copy the info to the clipboard, and save it to a text file.

     

    You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button.