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Anonymous's avatar
Anonymous
9 years ago

The infamous "c0000005" again.

I have a Geforce GTX 750 Ti video card. A Cooler Master GX-450W PSU and APC UPS, a Chieftec case, a Dell monitor a Logitech K120 keyboard and a Logitech G400 mouse. I use the most recent drivers by everything.

a.)

I have a Gigabyte GA-EP43T-USB Rev 1.0 motherboard with a Xeon E5430 C0 CPU, ISGC-300 cooler and 4x2GB dual channel Kingston DDR3 1600CL9 memory modules. I recently did a 15 hours long memtest with the 4 modules and they passed it. What is interesting, that one of the modules is 1.7v-1.9v, while the others are 1.65v. According to Speccy the memory controller runs at 1.8v, but the memories are running at 1.5v and 1.65v-s depending on the XMP support. I am not sure which voltage value is the truth. 2 modules with XMP run at 1600MHz, 2 modules without it run on 1333MHz. They are paired properly. The CPU runs at 59°C by max load, and between 48-54°C by browsing. Over 63°C it starts to freeze the system, but I managed to fix the cooler, so that does not happen now.

a.1.)

I have a faulty HDD with many bad sectors and a win7x64 on it with the latest updates. The system is unstable with this HDD, it freezes once in 1-3 days, and I have messages about VGA driver failures and recoveries 2-3 times a day and applications are frequently crashing as well. With this system the bf4 with 64 players runs with 100 fps by locker, metro and 50 fps by big open maps. Using this system I got the c0000005 error after a few hours of playing.

a.2.)

I installed a brand new win7x64 on a new HDD. I am not sure whether the installer was the same as by a.1.), since the old system is 7 years old. I did not do any windows update, so the system is pre sp1 win7. That newly installed system is more or less stable. Firefox has tearing by scrolling but at least it does not crash every hour when hardware acceleration is enabled. The system does not freeze and applications are running properly. The only problem, that bf4.exe crashes with c0000005 error 5-10 secs after connecting to a server.

b.)

I bought an Asus Z97-P motherboard with an Intel i5-4670k, factory cooler and 2x4GB Corsair DDR3 1600CL9 memory modules. I think one of the modules are faulty, it sometimes passes the memtest, and sometimes it doesn't.

Anyways I used the new HDD with this too and installed a win7x64 for this system with the same installer and with the same nvidia driver. So I did everything exactly the same as by a.2.) except I installed the Asus drivers for the motherboard instead of the Gigabyte drivers. With this system the bf4 with 64 players runs with 200 fps by locker, metro and 100 fps by big open maps. I played about 10 hours without any problems, it is perfectly stable. The system is stable with other applications as well, I did not encounter any errors.

I can do any test on the 3 systems if it is necessary.

What is causing the c0000005 error in the a.) systems?

Why are the errors so different by a.1) and a.2)?

29 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I tried without virtualization. Same results.

    According to hwinfo logs there is always thermal throttling and critical temperature when the apps crash. Sometimes origin crashes and bf4 exits automatically, sometimes bf4 crashes with c0+5. I thought that this thermal throttling is the sign of higher Tjmax, 100°C instead of 85°C. The T case is 67°C by this CPU and usually around 50°C it started to throttle. But one or two days before I set the CPU fan to 200RPM just to try out and the core temp reached 60°C without any issue. Now according to hwinfo it throttled around 45°C. So something is still not okay with the system, not to mention that throttling should not cause app crashes in theory. I'll try out with a different heatsink if I manage to get one. The current one might not lie properly on the CPU, it has a broken fastener which I managed to wire together. Maybe that's the problem, but I somehow doubt it.

    Ok. I found the cause of this throttling sign. The headers are at the end of the generated CSV file too. So the plot.ly plot viewer converts them to a true value and shows it as true on the graph. So in reality it wasn't any throttling according to the logs. Then this is not a temperature issue, this is most probably a RAM issue. I'll try it with the high density rams, maybe the new bios made the mobo compatible with them.

  • Hey... @ET-inf3rno

    Try this : https://www.youtube.com/watch?v=oJ0hz9JkLgM

    May will work..

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    If is answer working pls give me XP.....
    If is answer good for you accept * sulution.....
    Have a NICE day.....
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  • Anonymous's avatar
    Anonymous
    9 years ago

    Thanks, but I have already done all of these. :-) I had problems with my USB HUB. Maybe removing that will affect the problem. Another idea that I put back my wifi card and check whether the ethernet connection is faulty. I'll check the heatsinks of the north and south bridges too, maybe the mobo overheats. The mobo temp sensor shows at most 45°C though.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I downloaded bluescreen viewer and windbg and checked some old BSOD dump I had before the BIOS update. They are caused by chrome while watching a flash movie. The origin of the error was nvlddmkm.sys and the code is 0x50. https://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx PAGE_FAULT_IN_NONPAGED_AREA It is just the same as with origin and bf4. It tried to read a memory address which did not belong to it. According to ms this can be driver, hardware or ram problem. I tested L2 cache, video memory and system memory many times, but they always pass the tests. So this can be a motherboard hardware issue or an nvidia driver issue. I vote on the nvidia driver and I'll try out older versions again. Maybe they will work better with this new BIOS. I'll try out the driver verifier too, maybe I find out more.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I am using a different sata power cable and a different sata data cable now. I haven't had TDR or c0000005 for a day, so maybe this is the solution. I'll wait a week and let's see what happens. my PSU tester arrives 2 weeks from now, after I will be able to test the sata power cables and other power cables as well. If the system is still stable and the problem is not with the sata power cables, then I'll buy a sata data cable tester as well and end this story. I hope this will be the solution.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Thanks, but did not work. :-( At least I have a new record, 6 hours bf4 without errors. I increased the fan speed from 800 to 1300, so that can be the cause as well, I don't know. Maybe the motherboard overheats or this has something to do with themal expansion. I just bought a new SSD, I'll install win10 enterprise on that and check with that operating system too.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I removed the nvidia driver with DDU and installed a latter one. People claimed that this 347.52 is stable and does not have TDR. I did not have a TDR and a c0000005 error since then, but I guess it takes only more time to get the message. I installed the system with the BIOS having the old CPU microcodes and with a possible faulty SATA data cable, so there is a chance it is corrupted.

    At last I found a test which indicates the problem with the nvidia and the usb drivers. So I don't have to play 24/7 to test the system, which was getting burdensome as I made the system more and more stable. Now it takes 6+ hours of gaming to produce a c0000005 error or several days browsing to get a TDR. I'll get my thermal paste, PSU tester, SATA cables, etc. this week. After that I start to try out possible solutions again.

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