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Anonymous's avatar
Anonymous
10 years ago

Transfer a game to a different account?

Hello there,

So I was wondering if you guys are able to transfer my Bad Company 2 from this account (made by mistake) to an account that I actively use currently. I heard that there is a transferring process, but it has a risk of causing progress on both accounts to disappear, but I am not sure. I have not played my copy of BC2, so progress lost on the rarely-used account is fine if transferred to a new account. However, I have to mention that I'm afraid that I would lose the Limited Edition unlocks from my copy of the game during the transfer.

I am also aware that the product key had been redeemed on the account almost years ago, but I hope that is not too late.

Thanks in advance!

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    @MephitisSkunk Please contact an Advisor and they should be able to check what exactly can be done:

    1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
    2. Make sure you are logged in (top right corner) and select 'Help with Game'
    3. Find the affected game (if it's an account issue select Origin)
    4. Select 'Contact Us' at the bottom right on the new page
    5. Select your platform and then 'Next'
    6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
    7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

    Let us know if you have any further questions!

  • Anonymous's avatar
    Anonymous
    10 years ago

    Hello again,

    Sorry for the late reply! It appears my current country (Thailand) is not available as an option.

    Is there another way I could contact an advisor other than a phone call?

    Thanks in advance.

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