Forum Discussion

ValkanVariant's avatar
9 years ago
Solved

Transfering My Game

Hi, where should I go if I'd like to transfer my account to my other account so that I dont have two accounts. I accidentally used my other email instead of my other email when I bought BF1, now I ha...
  • Avarik's avatar
    9 years ago

    You will need to call an EA Support Representative via phone. You can get the details on how to contact a support representative directly through the Help Desk, here: https://help.ea.com/en/contact-us/

    I am not sure if this link will work, but this should take you directly to the request of transferring between accounts directly. Just switch to your desired game:

    https://help.ea.com/en/contact-us/?product=battlefield-1&platform=pc&category=manage-my-account&issue=transfer-between-accounts

    If not, when you reach the page to select your issue type, pick the following:

    1. Product: Your desired game
    2. Platform: PC/Console
    3. Category: Manage my account
    4. Issue: Transfer between accounts

    If you are unable to make a phone call, you could pick other options to contact a Game Advisor online, however do note that you will have to prove ownership of both accounts and that Customer Support reserves the rights to decline your request due to security reasons that are involved with such transfers, hence why account issues are handled by phone.

    There can be exceptions though under some circumstances, but it never hurts to try to contact an Advisor.