Trying to diagnose battlefield 1 crashes
If it helps, the game with crash every few games and give me a 'battlefield 1 has stopped working and Windows can't fix the problem' error and just close it. It happens at random points and I have tried many things to fix it. I have tried a clean boot, disabling origin in game, reinstalling origin, reinstalling BF1, running as administrator, checking computer usage for spikes, flushing my Dns and checked it doesn't happen in other games.
Any help would be greatly appreciated!
Thanks, unfortunately that error message is pretty generic.
For more detail we'd need an msinfo file, but these are A: huge and B: contain personal data so we won't ask for them via the forum. However if it comes to it support should be able to help check this.
Before reaching out to them, there are some things you can do to test your hardware and OS integrity. You can start by performing a clean reinstall of your graphics drivers, which is worth doing from time to time.
The System File Checker can check your Windows install: https://help.ea.com/en-us/help/pc/how-do-i-run-the-system-file-checker/If you want to check the integrity of your hard drive, you can run a chkdsk: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/chkdsk.mspx?mfr=true
If you want to check your RAM for errors memtest86+ can be used to ensure that there are no issues: http://www.memtest.org/There are a lot of steps here, but it's worth checking your system from time to time anyway.
