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Anonymous's avatar
Anonymous
12 years ago

Unable to play/Stuck on joining server/No Origin cloud save popup since Jan 30 Update

This is my first major issue with BF4 and I've been playing since Beta.

Since the Jan 30 update I can no longer play BF4. When I choose to join a server, play campaign, or use the test range the blue bar pops up diplaying the proper message: Joining server or initializing. And thats where it stays. Origin is pulled to top but thats it, the cloud sav popup no longer initializes and as a result BF4 will not load.

I have run Origin and my browsers as administrator, updated and repaired BF4 through Origin, reinstalled both Origin and BF4, tried different browsers, updated punkbuster, and disabled all my firewalls.

AMD Phenom II x6 1100T 3.30GHz

16GB RAM

AMD Radeon HD 6900 Series 2Gb

Windows 7 64bit

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    I also made sure my graphics driver was up to date, reinstalled DirectX and C+++, and made sure that .NET framework was up to date.

    Still not working.

  • Hi, give this a try:

    -Make sure that you have latest version of flash installed http://get.adobe.com/flashplayer/?no_redirect

    - Make sure you download and install the latest Battlelog plugins.
    First uninstall old Battlelog plugin by going to "Control Panel\Programs\Programs and Features" and removing "battlelog web plugin".
    Then log in using Origin and go to battlelog page where you'll be prompted to download latest web plugin.
    After you have installed it you should clear your cache, exit your browser. Then restart your browser, and then re-login to Origin to ensure proper install.
    If this doesn't work then you should try a different browser (Chrome/Maxthon/Firefox, etc)

    -Are you running the game as Administrator?
    -Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and tick the box next to RUN THIS PROGRAM AS ADMINISTRATOR.

    Do the same with BF4_x86.exe as well.
    Now try the game.

    If I helped then add an Xp, thanks 🙂

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ok, here are some steps you can try that can minimize the occurrence of this problems:

    - Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins

     

    Fix for Mozilla FireFox:

    - Install the latest plugin
    - go to Addons (Firefox menu) -> Plugins
    - Search for ESN AND Battlelog
    - Set both to: always activated
    - close firefox, start it again and it should be fine then

    For Chrome:

    -Clear Browsing Data ( Settings/Privacy )
    -Reinstalling the plugin by logging to Battlelog again
    -In the search bar typing the following command: chrome://plugins
    -Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
    -Restarting the Browser
    -Log back into Battlelog via Origin (Play from Battlefield4 icon )
    -Join a Server

    For Internet Explorer 11
    -Restart IE 11
    -From Internet Options/General tab -> Clear Browsing data -> Delete button
    -From Security tab, slide the bar to bottom -> Medium Protection
    -In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
    -It will require a System Restart in order for the 7 step to be applied.
    -Log in again into Battlelog and download again the plugin.
    -Join a server.

    First, do this steps: http://help.ea.com/en/article/battlefield-4-punkbuster-troubleshooting/ 

    Also, try this additional steps, if the above does not work:

    1. Open windows firewall
    2. Click advanced settings( on the left) and then inbound (also left)
    3. Find PnkbstrA.exe and PnkbstrB.exe (if you have two of both, its fine)
    4. Right click on each of them>properties>programs and services
    5. Make sure that "all programs that meet the specifications" is checked
    6. Then go to the "Advanced" tab and check all 3 boxes. Domain, Private and Public.
    7. REMEMBER TO DO THIS FOR ALL PnkBstr Files. Then save and quit.
    8. Go to C:\Program Files (x86)\Origin Games\Battlefield 4 and delete "Pb" folder.
    9. Go to these 2 links:
    http://websec.evenbalance.com/downloader/download.php?file=1
    http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe
    10. Download and install both
    11. Run Pbsetup.exe (the first link)
    12. Add a game (eg. bf4)
    13. Check for updates.

    -Reinstall DirectX.
    1:go to C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist
    2:Find file named DXSETUP.exe, right lcik and select RUN AS ADMINISTRATOR . Install it. It should update your DirectX install.
    3: You might need to reboot computer first.
    4: try to launch game.

    Still doesn't work then....

    -Update your Microsoft .NET framework.
    http://www.microsoft.com/en-us/download/details.aspx?id=17851

    Make sore your drivers and updated.

    Get sure that you have disabled all ad and application blocking software in your browser and using the latest version of Adobe Flash.

    For Battlefield on PC, please enable the following online ports on your connection:


    TCP80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP
    3659, 14000-14016, 22990-23006, 25200-25300


    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/

    If this helps, please click the white XP button and to give me some XP.
    If this solves your question, click the green solution button and mark it as solution so it can help others with the same problem.

    EDIT: Was slow, do the steps above as well.

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