Unable to pre-order Battlefield4, error code: 10048
Have contacted support several times, they're unable to provide any assistance beyond telling me to wait. Seeking further advice.
Forum Discussion
Hi guys!
I'm having trouble with pre-ordering Battlefield 4 Digital Deluxe. Apparently I keep trying with Paypal, it keep prompting me this message: We're unable to process your payment right now. Use a different payment method or try again later. [ref. #10048]
What could be the problem?
Same issue here, I've been trying since yesterday for the preorder bonuses. 2 Cards were charged USD1 each and I've had no luck using paypal as well.
Sorry to hear about your problems.
Same thinking here to benefit from the bonuses. I'm also afraid once the game launches, we won't enjoy such benefits. But this shouldn't be the case. It's frustrating to see it fail countless times. EA got to do something about this.
From BF3 forums to here, still no response from EA/DICE/Origin guys. We want to pay money for the game, but it's just not allowing us to.
I am also having the same issue. A friend of mine purchase the game for me as a early christmas present on the 06/10/2013. On the 27/10/2013 the game dissapeared from my library and my order status says a refund was given on 0.00$. I can confirm from myself or the friend who purchased the game no refund was requested. Apon trying to re buy the game now, i am getting the error factiongerald is getting the entire day.
same here.... getting very annoyed and irritated... worst thing is when i contacted ea support they asked me if i have sufficient funds in my bank account !!! pfft..
Just to update. on the 12th try, it now took my money, but still says failed. No game added
If i didnt want to play so bad i would have given up on this. Comming from Steam to Origin is quite the downgrade
Take into account that AHQ is not EA Support. We cannot change anything from here. We play the games and use the forums here to discuss EA Games. We can sometimes help on some things, but never when it involves your client account. All of that is strictly EA Help Center's Game Adviser territory:
