Forum Discussion
@sethykfx wrote:
I made this second account because I do have an existing account through EA, but it will not let me sign in on my computer, or change the password. That account is currently linked on BF1 for me and access is denied for multiplayer or online services. I would just switch accounts on BF1 but I'm not sure where or how to do that. Any help would be appreciated. Thanks!
For this type of account problem you will need to contact a Game Advisor at EA Customer support: https://help.ea.com/contact-us
You can reach a game advisor here: https://help.ea.com/contact-us click on the orange button on the right to start a new case, follow the instructions and when you are presented with a contact method I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. The call back feature available to North America, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden, Slovakia, Switzerland, and the UK.
If you are living in a country that doesn't support our 'call me' feature, you could use a Voice-Over-IP service (such as Skype) instead. Just put your location in the Voice-Over-IP service to UK and use that to call our UK number listed in the phone section here: http://help.ea.com/uk/article/contact-ea-help/
- Anonymous9 years ago
When I click on the link you gave me it says the page does not exist.