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Anonymous's avatar
Anonymous
12 years ago
Solved

unreadable disc error Battlefield 4

I keep getting unreadable disc error only with this game. I have already returned the game once and got another. It did not fix the problem.
battlefield 4
  • EA_Barry's avatar
    EA_Barry
    12 years ago

    If you're experiencing freezing or the error "Disc Unreadable" on the Xbox 360, try clearing your cache. Instructions can be found in Step 3 of this article.
     
    If this does not help you, please get in contact with your retailer for another copy of the game.
     
    If you bought the game on Origin, please get in contact with an EA Game Advisor. You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options.

Anonymous's avatar
Anonymous
12 years ago

I'm pretty sure there are a bad bunch of discs that are readable on some drives, but not all.

I bought a copy of BF4 and immediately had a problem loading disc 2.  I haven't had a disc problem with any other games so I exchanged it for a new one thinking I just got a defective game.  I had the exact same problem with the second game so I started searching for a solution.  I tried all the suggestions in this thread (deleting cache, re-formatting the HD, etc.), but nothing worked.  I presumed it was a problem with the DVD drive on the Xbox.

I've got two Xbox consoles - an old one with a 60GB HD and a slim with no HD.  I was able to install the disc 2 to a USB flash drive without any errors.  I thought I could then just transfer it to my older Xbox with the HD, but no such luck - it wouldn't allow me to transfer it.  My next step was to remove my HD and connect it to a friend's Xbox and install it from his.  That worked, but as soon as I tried playing the campaign version from disc 2 I almost immediately got the disc unreadable error.

I figured at this point I had little choice but to replace my old Xbox or buy a HD for the newer one.  Just for the heck of it, I tried exchanging the game one more time and the third one worked perfectly.  I was able to load the disc onto the HD and play the game without issues.  Out of three games, I got two defective ones and one good one.

Ok EA - your turn to address this situation.  You obviously have a bunch of games out there with marginal discs.  Fix it please!

Anonymous's avatar
Anonymous
12 years ago

So I've been having this same issue.
I've brought the game back and got a new copy, did not fix the problem. 
Every single other disc works on my xbox. 
I've installed the game onto my harddrive, did not fix the issue.
HOWEVER I HAVE NOTICED ONE BIG ISSUE WITH THIS.

While in the process of uninstalling and installing I noticed that after I re installed the game on my xbox, it prompts you to download a multiplater update. This time I decided to not download the update, and voiloa, the game ran perfectly pre-patched. Would even load from start up without any problems ( Pre patched ) 

This only leads me to conclude that this latest multiplayer update is causing our xbox disc-reader to crash and not read the BF4 Multiplayer disc. It absolutely sickens me that I spent $60 on a game that doesn't even work. EA please fix this issue. 

  • Anonymous's avatar
    Anonymous
    12 years ago

    Can you play online without the multiplayer update?

    After my countless tries to make this disc less unreadable for my Xbox, it now seems to only give me the 'Disc Unreadable' error on the map 'Dawnbreaker'. I've played a bunch of games and only Dawnbreaker gave the me error consistently. 

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