Forum Discussion

Gunt__Buster's avatar
Gunt__Buster
Seasoned Newcomer
4 months ago
Solved

Unable to play online Battlefield 1. Ok to play campaign?

Hi

anyone got any suggestions?

  • ElliotLH's avatar
    ElliotLH
    4 months ago

    Thanks. It'd be worthwhile double checking that you are resetting the password for the right account, just in case you have another one. If that isn't the case then you'll need to contact EA Help via help.ea.com, as nobody here on the forums can access EA account details for security reasons. 

6 Replies

  • Hello Gunt__Buster​,

    You should try reinstalling your game, additionally check your internet connection stability. Any issue you are experiencing should be fixed after reinstalling your game.

  • Gunt__Buster's avatar
    Gunt__Buster
    Seasoned Newcomer
    4 months ago

    Hi

    it was the same when I tried to play the live beta for Battlefield 6.

     

  • Hi Gunt__Buster,

    It might help if you add some more information about the problem, like if any messages are appearing or so on.

  • Gunt__Buster's avatar
    Gunt__Buster
    Seasoned Newcomer
    4 months ago

    This is the message I get. See pic.

    I have changed my password and can get into my EA account via my mobile.

     

  • ElliotLH's avatar
    ElliotLH
    Hero+
    4 months ago

    Thanks. It'd be worthwhile double checking that you are resetting the password for the right account, just in case you have another one. If that isn't the case then you'll need to contact EA Help via help.ea.com, as nobody here on the forums can access EA account details for security reasons.