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ArcaneDragon29k's avatar
7 years ago
Solved

Useless Technical Support

Got the invalid license code today after work even though it was working properly hours earlier and Tech Support is mind-boglingly stupid. I decided for a phone call, hence, no long text, but I'll give a quick summary.

"Hello, is this X?"

"Yes"

I noticed that this person obviously did not have English as their first language as it was heavily accented and I had trouble understanding them.

"I see you are having trouble with Battlefield 1 and it's giving you this error message."

"Correct."

"Could you hold for a few minutes while I determine the reason?"

"Yes."

5 minutes go by.

"Hi, I can't seem to find anything on my end, could you uninstall and reinstall Origin and Battlefield 1?"

"You can't be serious."

"I can't find a reason."

"More like Google can't find a reason. You guys (Tech Support) are (profanity) uselss."

Hangup

And here I sit waiting for an 80+ gig download because nothing else works.

[edit: Removed profanity] - Atic

  • Hey, @Arcane29k sorry to hear about the issues you are having with Battlefield. The workaround/solution for this is Repair the game if that doesn't work is to reinstall the game and Origin.

    Did it work to re-download the game? 

    /Atic 

1 Reply

  • Hey, @Arcane29k sorry to hear about the issues you are having with Battlefield. The workaround/solution for this is Repair the game if that doesn't work is to reinstall the game and Origin.

    Did it work to re-download the game? 

    /Atic