want a full refund
hello , after months of contacts with xbox support , ea support on twitter and today with the chat support i want the full refund of my game .
after doing all the trouble steps and unninstalling and installing again almost 80 gb i am not able to play the game on my xbox for months , i bought the game from g2a they say they cant do a refund because it is a tecnical problem so it is your problem , the support from xbox says to contact you to give solutions and you say ou cant give solutions while that i have a 90 dollar game i cant play and i am sick of it so i want my refund and that is it i am tired
Hey @jambasman,
Since you have purchased your game through G2A, and not through an Official Store (Microsoft, Playstation Store, Origin) there most likely will not be a way for you to receive a Refund for Battlefield 1.
EA cannot refund you for something you did not purchase through them.
You would have to go through G2A, which I see you already tried.
Sorry.
If you would like to try some troubleshooting steps, you can give these a try:
https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/