Forum Discussion

Anonymous's avatar
Anonymous
7 years ago

We have a problem in ea server in UAE.

I have the same issue with the ea server i am from a Abu Dhabi and the ping is over 250+ And the server in dubai how do we fix this problem.Or who do we contact.Other countries like KSA ,kuwait dont have a problem.

7 Replies

  • I'm guessing you're ping is normal for other web-connections? You could run you're own localized server but that would mean it would be unranked? What is your ping to a EU/ch / in / jp  server? If you have a good internet connection it could also mean there is too much traffic on the network. Also if a product has limited functionality in a certain region of the globe it should say so clearly on the box!

  • TheDark1ne's avatar
    TheDark1ne
    7 years ago
    I have this problem with etisalat as my main ISP.

    Its not only me, all of my friends that are based in the uae have the same issue!

    The only workaround was to connect to Dubai-based VPN in order to play.

    No VPN -> 290ms ping
    With VPN -> 25ms

    I can provide you with MTR test
    It was actually an issue for more than 6 months!

    Tried to contact i3d.net (bf1 dubai server provider ) and no effective response from their side.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey, @TheDark1ne If VPN bypasses the issue in itself then there is an issue on your ISP. VPN will bypass any restrictions that your ISP would have on your network.


    I would recommend getting in contact with your ISP and ask what is going on, other than that there is not much I can do to help you or recommend to try out.

    /Atic

  • Thank you Atic. I know it is a problem with my ISP but I was hoping an official statement from your side sent to the ISP asking to fix their routing. Apparently, the call support best effort is to tell me to restart my router.
  • Anonymous's avatar
    Anonymous
    7 years ago

    anyone found a solution for this? 

  • Hey there my friend can you u tell how do u use VPN for ps4 so I can play with low latency

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,592 PostsLatest Activity: 2 hours ago