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Anonymous's avatar
Anonymous
9 years ago
Solved

weapon class keep resetting on bf1 after sign in on companion

hello i am having issues with my weapon class keeps resetting and showing my class for example my assault class i were lvl 11 or 12 and after i check on my work my stats thru the battlefield web companion i saw my classes wasn't the same as i have it in game and when i got online i saw that all my classes were back to level 5 but all the weapons that i unlock from level 10 remains unlock thanks god it did not reset it that would * me off even more but is this something i did wrong or is the game companion 

  • @Joselo0231 Hey we have gotten a few reports that changing the loadout in the companion resets it in-game, for now I'd only make tweaks in the game itself. I've found I can browse the companion without changing anything and it doesn't affect my game. 

    As for the rank reset issue. It turns ou that for the first weekend folks were leveling too fast and skipping class ranks. A patch fixed this, and rolled back the class ranks to their correct levels, which should be visible in the Customize menu in-game. This fix didn't remove already-unlocked weapons though, so you can keep using them. 

    Thanks for the post and sorry for any confusion caused. 

5 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    9 years ago

    @Joselo0231 Hey we have gotten a few reports that changing the loadout in the companion resets it in-game, for now I'd only make tweaks in the game itself. I've found I can browse the companion without changing anything and it doesn't affect my game. 

    As for the rank reset issue. It turns ou that for the first weekend folks were leveling too fast and skipping class ranks. A patch fixed this, and rolled back the class ranks to their correct levels, which should be visible in the Customize menu in-game. This fix didn't remove already-unlocked weapons though, so you can keep using them. 

    Thanks for the post and sorry for any confusion caused. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    Every time I join a new server or start up a new operation, my loadouts for both my soldier and my vehicles reset. No support team member has been able to help and I know I am not the only one with this issue. Already deleted the companion app, but I'm not sure how else to fix this problem.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Im having this problem as well. Seems when I go on the website or phone, it's back to the default loadouts. Even if I dont touch anything, just loading the app or websites resets all my loadouts to default. This is driving me crazy! Especially how you can change medals unless you use companion, and every time I want to even do that it resets my loadouts.

  • Does anyone know if this is fixed yet?  I have been trying to see if I see any comments on the updates but have seen nothing on this.

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