Weapon skins were all locked but I could scrap them. So you took them all help!!

I got help from support and they took all my weapon skins that were locked I could scrap that I got them from battle packs.

How would you like to play for almost two years to have a glitch lock all your battle pack skins for weapons.

Then have support delete them and unlock them so you could earn them again loosing all the time played all the Battle packs.

You took almost all my battle packs I earned. I'm rank 116.

One Xbox one. I have same problem, over 500 skins unlocked. But when I go to "customize soldier" screen, changing weapon skins is not there. The window box is not even present. The weapon sights, magnification, and bayonet option boxes are there. When the game ends and our squad is shown as most valuable, it does show what weapon skin we were last outfitted with.  Jett Ax