What can i do if i got banned because my account was hacked?
What can i do if i got banned because my account was hacked? If evenballance.com don`t unbanned me?
Forum Discussion
Not much, really. As Punkbuster is a 3rd party program, EA can't do anything about it, so you'd need a new account.
By the way, I just looked at your other thread... what was the EXACT ban message? The thing is, unofficial PBBans ban means that the violation was raised on a lite streaming server. It means that enforcing this ban is a fully opt-in process, where admin has to physically agree to enforce the ban appearing on the unofficial master ban index. It means that you should have one more option... appealing to admin of server that banned you.
and ban message differs sometimes "Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'matryona12' (for 1210 minutes) ... PBBans.com enforced a previous Unofficial Cross Game MBi Ban for matryona12. [Admin Decision] ", sometimes its caps lock YOU WERE KICKED BY PUNKBUSTER
but this one from PB site
"Violation information from PBBans.com:
Ban Date: February 17, 2016 at 3:10:56 pm EST
PBBans Ban Link: https://www.pbbans.com/mbi-view-unofficial-ban-43871.html
GUID: 9cca1ae4
Game: Battlefield 4
Violation: VIOLATION (WALLHACK) 69096"
@matryona12 Not sure this will be any help for you but it sure can not hurt to give you all this information...
The following link will show you your options, including how to dispute bans:
https://help.ea.com/article/information-about-banned-or-suspended-accounts
Battlelog rules and bans:
https://battlelog.battlefield.com/bf4/forum/threadview/2832654348586821015/
Punkbuster bans:
https://help.ea.com/article/punkbuster-bans-and-violations
GCC-Stream bans:
https://help.ea.com/article/i-was-banned-from-servers-by-ggc-stream-how-do-i-get-unbanned
Fairfight bans:
https://help.ea.com/article/battlefield-4-ban-codes-issued-by-fairfight
In the Body of your email, please include the following information:
- Information of the situation
- First and last name
- Game/Product name
- Persona's name
- Where your game or product was purchased
- Banned or Suspended
- Error/Notification Message received (if any)
- Details of your dispute
Please Note: It does take time for a ban appeal to go though some longer then others. Do not spam them with emails state your case one time. Then let them contact you back once they have made a decision on your ban.
