When can I get help????
Having a little issue with the battlefield 3 premium edition that I bought today so I go to contact you guys to see what can be done about it.... Your little papers in the box say that I can call 24 hours a day for any and all warranty questions.... I call the number and I am referred to help.ea.com.. started calling at 7:03 and it is now 7:23 Pacific time..... The paper clearly states that your call center is open until 8 pacific time.... So I get online hoping for a live chat - nope that's closed too. Email takes up to 24 hours. There is also no way to ask a question on your facebook page without commenting on one of your posts or following a bunch of links to this board..... your contact options SUCK!!!!! Seriously, if you are going to print available hours or say that customers can get answers 24 hours a day then you need to stick to it!!!!
obviously ill be trying again tomorrow morning, but it should not be this complicated to get tech support!!!
