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I just answered what could be answered on a community based, mostly technical, support forum. It's not called "EA/DICE official responses to questions by the community" but that would be very awesome if it existed.
As for the rest of your question, my best guess is that DICE/EA was happy with the amount of official servers out there and saw no reason to have their own. If you would like to ask DICE/EA about it I would suggest BF4 Twitter, Facebook, Google+ pages or Battlelog. Alternatively there might be someone in here who has read an official statement about this somewhere and can tell us - time will tell 🙂
I love how all of EA's sites are set up to not have anyone around to answer the questions that ACTUALLY need answering. Like this site for example what is the point of this site supposed to be? To have the community do Dice/EA's job for them? Because they do not want to pay people to actually give folks definitive technical advice on the problems they are experiencing.
Everyone one of the sites you mentioned has mods that are language babysitters and nothing else. I have been on BF forums since BF2, before Battlelog even existed. You used to be able to get on and ask devs questions DIRECTLY. They were open with the community and appreciated feedback. Now Dice/EA has fostered this "us against them" attitude and cannot even be bothered to release full patch notes!
What happened? When a game franchise makes TONS of money from it's customers shouldn't the support and quality of the game get BETTER?
- Carbonic11 years agoHero+
Computer games are complex. Especially on PC all the different system configurations there's out there can give specific errors for each configuration, you can't expect game company employees to know it all, sure general problem, but obscure problems and technical issues with specific hardware etc. no. Also, are you stuck in game where you can't find out a pussle etc. can you expect the game company to help, no. That's what Answer HQ is for, it's a place where the community helps the community with what it can actually help with and tries to reward the community for doing it.
For general support there's still EA support (help.ea.com).
I agree that DICE/EA is generally bad at centralising bugcollection + acknowledging, sorting and asking for help with errors, but that doesn't diminish the value of Answer HQ. Just because other areas of EA/DICE's community management could be way better doesn't mean you should treat this place badly.
In other words, I've pointed you in the right direction, you might not like the quality of the direction but that doesn't make it less right.
I also miss the days you could communicate with developers, sadly, developers are expensive and since games like these now have millions of users you can't have them answering questions from the community all the time. I agree that the way they do it now should be better, but now we are circling back around 🙂
- Anonymous11 years ago
So basically I am right...just did some research, for many game modes and regions there are no OFFICIAL HOSTED SERVERS provided by Dice/EA...
Wow...?! That is just inexcusable. Dice/EA sells you a game, that as a selling point has optional modes to play the game, yet they do not provide servers to play those modes to the player base.
You have to rent your own and set that mode or play on someone else's rented server that has that mode preset /DISGUSTED
- Carbonic11 years agoHero+
So, EA has made a game with alot of gamemodes and combinations. Lets look at it
- 5 expansion rotations + original maps = 6
- 14 game modes
- small / large map = 2
- Normal, infantry, hardcore and classic preset.
All of these in 7 continents on 5 platforms
Lets calculate the combination possibilities:
6*14*2*4*7*5
=
23.520 servers
So, what you are saying is that EA/DICE should use electricity, buy hardware and manpower to maintain 23.000+ servers where only the few popular combinations will be used?
We could also turn it around and say, if EA/DICE are forced to create a server for each combination they would have to severely limit the posibilities of those who buy and create servers = say hello to a severely limited game.
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