Forum Discussion

Anonymous

11 years ago

SolvedApproved

where can i install battlelog?

it wasnt working properly so i thought id reinstall it but i dont know where to go to install it again

battlefield 4

POOHSTICK17
11 years ago
Hi again, @kev5114 :

-Make sure that you have latest version of flash installed http://get.adobe.com/flashplayer/?no_redirect

- Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins

Fix for Mozilla FireFox:
- Install the latest plugin
- go to Addons (Firefox menu) -> Plugins
- Search for ESN AND Battlelog
- Set both to: always activated
- close firefox, start it again and it should be fine then

For Chrome:
-Clear Browsing Data ( Settings/Privacy )
-Reinstalling the plugin by logging to Battlelog again
-In the search bar typing the following command: chrome://plugins
-Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
-Restarting the Browser
-Log back into Battlelog via Origin (Play from Battlefield4 icon )
-Join a Server

For Internet Explorer 11
-Restart IE 11
-From Internet Options/General tab -> Clear Browsing data -> Delete button
-From Security tab, slide the bar to bottom -> Medium Protection
-In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
-It will require a System Restart in order for the 7 step to be applied.
-Log in again into Battlelog and download again the plugin.
-Join a server.

Solution from ebastien http://answers.ea.com/t5/Battlefield-4/Plug-ins/m-p/2039373#U2039373

4 Replies

POOHSTICK17
11 years ago
Hi, this is what to do:

- Make sure you download and install the latest Battlelog plugins.
1: First uninstall the old Battlelog plugin by going to "Control Panel\Programs\Programs and Features" and removing "battlelog web plugin".
2: Then log-in using Origin and go to battlelog page where you'll be prompted to download the latest web plugin (once you try to join a multiplayer server using the multiplayer server browser).
3: After you have installed this Plugin you should clear your cache, exit your browser.
4: Then, restart your browser and re-login to Origin to ensure a proper install.
5: If this doesn't work then you should try a different browser (Chrome/Maxthon/Firefox, etc)
Anonymous
11 years ago
Approved
i tried that and when i click play now nothing happens it doesnt even load. thats why i tried reinstalling battelog only way i can play the game at all is if i go offline and play campagin
POOHSTICK17
11 years ago
Hi again, @kev5114 :

-Make sure that you have latest version of flash installed http://get.adobe.com/flashplayer/?no_redirect

- Uninstall the Plugin (in control panel>uninstall) then delete the containing folder placed in: C:\Program Files (x86)\Battlelog Web Plugins

Fix for Mozilla FireFox:
- Install the latest plugin
- go to Addons (Firefox menu) -> Plugins
- Search for ESN AND Battlelog
- Set both to: always activated
- close firefox, start it again and it should be fine then

For Chrome:
-Clear Browsing Data ( Settings/Privacy )
-Reinstalling the plugin by logging to Battlelog again
-In the search bar typing the following command: chrome://plugins
-Checking the box Always allowed for ESN Sonar API and Battlelog Game Launcher
-Restarting the Browser
-Log back into Battlelog via Origin (Play from Battlefield4 icon )
-Join a Server

For Internet Explorer 11
-Restart IE 11
-From Internet Options/General tab -> Clear Browsing data -> Delete button
-From Security tab, slide the bar to bottom -> Medium Protection
-In Trusted Sites -> .battlefield.com should be added along with battlelog.battlefield.com/bf4/ and battlelog.battlefield.com/bf3/
-It will require a System Restart in order for the 7 step to be applied.
-Log in again into Battlelog and download again the plugin.
-Join a server.

Solution from ebastien http://answers.ea.com/t5/Battlefield-4/Plug-ins/m-p/2039373#U2039373
Anonymous
11 years ago
Approved
i installed adobe and everything started working thanks for the help