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Anonymous's avatar
Anonymous
9 years ago

Why can't I sign into Battlefield 4?

I type in my EA info and press next but it says "Unable to login.We cannot complete this action at this time."Then it gives me the help websites.I do have an EA account.

6 Replies

  • @DaRealChaos05 Could you please tell me more information about your issue? On which platform do you have this issue? Please explain your issue in detail.

    Thanks!

  • Anonymous's avatar
    Anonymous
    9 years ago

    It's on the Xbox One.I startup Battlefield for the first time(i haven't played campaign or online yet),press A to play on my profile,it loads up,then asks me for my EA account info.The Welcome to Battlefield login or create thing pops up.I type in my username and password,press next then it says that it can't login at this time and only lets me play Campaign.Ive tried to solve the problem by quitting the game and starting it back up, and also turned the xbox off and back on.I had this issue last night,and now this morning too.It also sometimes says,"Sorry,we had trouble creating your EA account." even though I already have an account.I checked and doublechecked my password and username and they are correct.Please help me as soon as possible.

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    9 years ago

    Hey @DaRealChaos05,

    if you didn't play any EA game online yet on your console, your Gamertag is probably not linked to an EA account yet. If that's not working through Battlefield 4 for some reason, could you check if you can download a free demo of another EA game (such as FIFA or Madden) and try to connect your account this way?

    You only have to connect them once, every time after the first you'll be connected automatically.

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_Joker,

           I'll try to in my spare time and see if it works. Thanks for trying to help.

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_Joker,

       I played the first Titanfall but other than that,no other EA games on that console.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @DaRealChaos05 

    Have you been able to solve this issues? In case you are still having troubles linking your accounts, check this article here on how to do it. Keep us posted on your progress.

    Cheers,
    Archi 

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