Update Nov 4 - talked to EA support last night. Sent another UO trace report to them. Reiterated to them that I was able to connect to BF1 multiplayer through my xbox using another gamertag. EA tech support then acknowledged that the problem was an issue on their end with my account (even though BF4 works). They then told me to wait and I would receive an email when the issue was resolved by their tech. This was after 9 pm central time last night. It is now 10:39 am and I still have not received an email. I also checked my connection at 5:05 am this morning before work and I still have the same issue. 6 days and counting with this issue................
