Forum Discussion
Anonymous
9 years agoUpdate Nov 5, 8:40 am central talked to EA tech support yesterday using my case. He stated that my case is being worked on and there are others with same issue. He could not give me a time frame when the issue will be resolved. He said I would receive an email. Still waiting 7 days and counting.....
Anonymous
9 years agoI got Lars from the EA Support Twitter account to look at my issue, but after some back and forth, he suggested I contact the tech support and open a help ticket. Obviously, there is no fix for this problem currently. I guess I'll have to keep playing using my wife's gamer tag. Really annoying.
Image of my issue below just for others to compare to. Can't join servers or use matchmaking while signed in as my gamer tag, "The Weaver"
I can play with no issue using the exact same xbox 1 and connection using my wife's gamertag.
Image of my issue below just for others to compare to. Can't join servers or use matchmaking while signed in as my gamer tag, "The Weaver"
I can play with no issue using the exact same xbox 1 and connection using my wife's gamertag.
- Anonymous9 years ago
MitchWeaver that is the exact same screen I am gettig as well. Hopefully it is fixed in the coming days
- Anonymous9 years agoSame error as well. I guess we are all in the same boat. Maybe EA can fix it. No word yet as of Nov 7. 9 days and counting...
- Anonymous9 years agoI am thinking of going into my EA account and un-linking my account and gamertag. Then re-linking them again. Has anyone tried this yet?
The issue is obviously the way our gamer tags are associated with our EA accounts specifically for BF 1. I can play BF 4, SW Battlefront, and BF Hardline all just fine with my regular gamertag.