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Anonymous's avatar
Anonymous
12 years ago

Xbox one : game is crashing to main menu

Several games now on Xbox one it's chucking me back to the main menu. Usually it is at the end of a game but a couple of times I am in a shoot out and it just throws me back to the main menu. I haven't been able to play more than 2 games in a row now and I have been online playing for about 6 hours.
I was expecting some Issues , just as the 360 but this is beginning to be a joke, it is very disheartening to think I have spent £100 on the bf4 franchise and since the game being released , I have seen no improvement to the fixes.
With any other product you buy or use , you tend to receive some feedback with the problems you are facing and if they cannot fix the product , some sort of compensation is given , I.e your money back , vouchers , or a replacement.
With the waisted hours of reloading games , restarting machines , I think I am entitled to something from dice.

Yours , a very disheartened and frustrated bf 4 player...

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    The ea live support is a joke as well they don't help. Took me ages to find out if it was my Xbox one or the game fifa is the same it's annoying but I just  want to know if it's the game 100% I have had crashing in campaign as well. My other games work.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Been doing this to me when I play BTF onlinn. Finish one game and the second the next one starts I'm on me xbox one home screen. Doesn't do this when I play FIFA.
  • Anonymous's avatar
    Anonymous
    12 years ago

    I think the sending to the home screen is an xbox one fix instead of crashing the system. the problem is so far

    Bf4 has crashed about 5 times, 3 by changing the map, 1 in single player and 1 in the middle of the match

    Fifa14 crashes allot more, not on single player, only multiplayer. Played one full match but cant play pro club, anytime there is a foul or ball goes out, anything that generates a reply causes it to crash me back to home, after the update its more crashing out of the game and to the home screen.

    COD Ghosts crashed once to the dashboard while changing my loadout as the game was loading.

    Forza 5 has been 100% fine just hard to join a friends game
    Dead rising 3 has been 100% fine in single player and one instance where there was like a huge black mark across the screen on co-op
    Killer instinct 100% fine 

    All Aps working fine on the xbox, so i just wondering is this a game problem? 
    reading alot of people having problems with a number of games, is this abit of both xbox one needing an update and the games aswell?

  • File a report with the Better Business Bureau...  http://www.bbb.org/

    This is how you can get compensated.  Just make sure you track your complaints you've made, and notate that others are having the exact same issue, and you can prove that if necessary.

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