Community ManagerThere's a few things we can try here if you're still getting that error.
Power cycle the console: http://bit.ly/XB1_PowerCycle
Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
Keep us updated and good luck!
So after trying all of these solutions it still has not fixed the issue...
Community ManagerThanks for getting back. What about this solution, does this work? https://answers.ea.com/t5/Battlefield-3/quot-Existing-player-profile-data-appears-to-be-damaged-quot/m-p/85100/highlight/true#M10012
None of these resolved my issue., still getting the "Existing player profile data appears to be damaged and cannot be used." error
Community Manager@KILBY1
Try clearing the saved data. Go to My Games & Apps>Highlight BF3>Press Start>Manage Game. Clear the saved data and restart your Xbox One. If you still receive this error after deleting the Gamertag from your system and reinstalling, please contact our Live-Support team at your earliest convenience so we can get you back on the battlefield.
