Forum Discussion
EA_Blueberry
Community Manager
7 years agoThanks for getting back. What about this solution, does this work? https://answers.ea.com/t5/Battlefield-3/quot-Existing-player-profile-data-appears-to-be-damaged-quot/m-p/85100/highlight/true#M10012
7 years ago
None of these resolved my issue., still getting the "Existing player profile data appears to be damaged and cannot be used." error
- EA_Blueberry7 years ago
Community Manager
@KILBY1
Try clearing the saved data. Go to My Games & Apps>Highlight BF3>Press Start>Manage Game. Clear the saved data and restart your Xbox One. If you still receive this error after deleting the Gamertag from your system and reinstalling, please contact our Live-Support team at your earliest convenience so we can get you back on the battlefield.
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