@KShub89 wrote:
Have deleted the game and my game save reinstalled and ran the game. Still have the same problem with it saying "Battlefield 3 existing player profile data appears to be damaged and cannot be used." The usual solve for this problem does not work.
@KShub89 on which platform are you playing? Did you also delete any cloud save data on Origin, Xbox Live, or PSN?
So here is the run down
Deleted my xbox one profile,
Deleted the battlefield 3 online patch # 6
Deleted the Xbox 360 profile
Deleted all saved data on both the Xbox one and the Xbox 360
Rebooted system after each uninstall
Reinstalled everything eccept the update.
Issue remains.
Im thinking that the cloud saved profile data is corrupt because i even watch the machine download the profile and I still get the error.
I sure do appreciate you looking into this.
I just now factory reset my Xbox One X and disconnected my 1 tb drive and left it disconnected.
Once the system came back up, I put my BF3 disk in and tested.
Issue remains.
This proves that it is not the console.
Does EA handle the online profile or does Microsoft?
And how do I request assistance?
Community ManagerFor help with your Xbox Gamertag you'll want to reach out to our friends at Xbox Support. It's unfortunate to hear what's happening to you on your end, please keep us updated on the results.
Click here to speak with Xbox Support
I have 3 times each time they either say they will call me back and dont or they hang up on me.
