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KShub89's avatar
KShub89
7 years ago

xbox one battlefield 3 existing player profile data appears to be damaged and ca

Have deleted the game and my game save reinstalled and ran the game. Still have the same problem with it saying "Battlefield 3 existing player profile data appears to be damaged and cannot be used." ...
battlefield 3
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

For help with your Xbox Gamertag you'll want to reach out to our friends at Xbox Support. It's unfortunate to hear what's happening to you on your end, please keep us updated on the results.

Click here to speak with Xbox Support

KILBY1's avatar
KILBY1
7 years ago

I have 3 times each time they either say they will call me back and dont or they hang up on me.

  • KILBY1's avatar
    KILBY1
    7 years ago

    After being on the phone with MS for the 4th time they re-directed me back to EA to reset my online profile.

    [Personal Information Removed - CM]

    I will update with the outcome.

    • KILBY1's avatar
      KILBY1
      7 years ago

      So I call the number and it is EA Privacy and cookie support.....

      CAN SOMEONE PLEASE HELP ME?

      [Personal Information Removed - CM]

      *Do not post personal information on the forums*

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        7 years ago

        @KILBY1 

        Please contact our Live-Support team by creating a case at our Help site below. One of our EA Advisors will call out to you as soon as possible. We also have live-chat as an alternative option as well.

        Click here to contact an EA Advisor

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