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Anonymous's avatar
Anonymous
8 years ago
Approved

Xbox one crashing when joining server

Hi, I'm having an issue where battlefield one crashes when I try to join a server. Tried all the fixes I've seen and nothing seems to work.
battlefield 1
Anonymous's avatar
Anonymous
8 years ago
Approved
I tried a hard reset as well. It doesn't happen every time I try to join, however I can't really find a pattern.
ragnarok013's avatar
ragnarok013
Hero+
8 years ago
@scdude91 wrote:
I tried a hard reset as well. It doesn't happen every time I try to join, however I can't really find a pattern.

Does this happen with any other game? Are you using the beta preview build of the Xbox OS or the release build? Have you checked the Xbox Live forums to see if other players are also experiencing this bug because this is the first we've seen it here on the EA AHQ.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    It only happens with battlefield I believe my OS is 10.0.16299.5101. I have not checked the Xbox forms with it only happening with the one game. On one hand I am glad it's not just that I missed a solution somewhere.
    • ragnarok013's avatar
      ragnarok013
      Hero+
      8 years ago
      You've tried the majority of troubleshooting techniques for Xbone, but I have another question. Do you own the game, and if so is it disc based or digital or do you have BF1 via Origin access?
      • Anonymous's avatar
        Anonymous
        8 years ago
        Approved
        Yeah I've been racking my brain since the patch before the Russian update. It happens on and off randomly. And will happen in groups. So if it does it once it'll do it the next 10 attempts in a row, but if it works I might be good for several hours. I do have a disc, thought maybe an error there to my roommate and me switched disc's. Mine worked fine on his console and his disc caused the same freeze and then crash effect on mine.

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