Forum Discussion

Rapid_Sausage's avatar
Rapid_Sausage
9 years ago

"You have lost the connection to the session" all the time

I can't join any of the individual servers and when operations is changing maps i disconnect. I my firewall on my computer and router, i forwarded all ports (even though the firewall is off anyway...
battlefield 1
iluminatethesky's avatar
iluminatethesky
Legend
9 years ago
Hello Rapid_Sausage,

Sorry to hear about the issue you are experiencing.

Have you tried uninstalling/reinstalling Battlefield 1, and making sure you are able to play Operations?

Also, I suggest trying to "Join any Operation" from the Operations Screen, instead of selecting a particular Operation.

If you are still having troubles, please don't hesitate to let us know.

Hope this helps.

Thanks.
Rapid_Sausage's avatar
Rapid_Sausage
9 years ago

i tried reinstalling, and it's still the same, so i reopened my ticket with the tech support team, and they told me a specialist will contact me.

i will also try the "join any operation" button next time, though that's not a very optimal solution if it works :/

  • iluminatethesky's avatar
    iluminatethesky
    Legend
    9 years ago

    Hello Rapid_Sausage,

    I'm sorry to hear that you are still experiencing Issues.

    I would try the "Join Any Operation" Option, and see if you are able to get into Operations.

    If that is not possible, I would also check your router settings, and open any Ports that are required for Battlefield 1 as well.

    Again, I'm sorry that you're still having issues.

    Give these options a shot, and see if they work.

    If not, I hope the Specialist will be able to assist you further.

    Thanks.

    • Rapid_Sausage's avatar
      Rapid_Sausage
      9 years ago

      I did try all that.

      I changed my router, enabled UPnP and NAT, tried my ISP's and Google's DNS, Disabled the router firewall and and on my computer, tried repairing the game client, tried updating graphics drivers (some people said this worked for them), tried windowed mode and borderless, and when all else failed i tried reinstalling......none of those worked

      • iluminatethesky's avatar
        iluminatethesky
        Legend
        9 years ago

        Hello @Rapid_Sausage,

        Were you able to get in touch with a Technical Support Specialist via EA Chat to assist you further with this issue?

        I'm sorry the steps that we provided did not clear up the issue you are experiencing.

        Please let us know if you were able to contact someone.

        Thanks 🙂 

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,804 PostsLatest Activity: 19 hours ago