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Anonymous's avatar
Anonymous
9 years ago
Approved

Your credentials are incorrect or have expired. Please try again or

Im from a new account but im playing on a second account that has the issue.

Whenever i type the email and pass it says "Your credentials are incorrect or have expired. Please try again or reset your password."

What i tried to do : 

1)Reinstall origin to the lastest version

2)Restart Ethernet

3)Restart my PC

idk what to do.. i want to play bf1 already but i cant because of this stupid bug! Please can someone help me fix this!!

1 Reply

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @xX360MLGXx 

    It looks like something is wrong with your EA Account and we can`t manage individual accounts here on Answers HQ. You will need to bring this to the EA Advisors. Use this link to contact them https://help.ea.com/en/contact-us/new/

    Cheers,

    Archi