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Buongiorno, ho un problema con Battlefield 3.  Quando cerco di avviarlo mi si apre una finestra dove mi dice che devo inserire il codice prodotto solo che continua a darmi errore che non sono connesso a internet. ecco due allegati con gli screen. Cosa posso fare?

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Buongiorno, ho un problema con Battlefield 3.  Quando cerco di avviarlo mi si apre una finestra dove mi dice che devo inserire il codice prodotto solo che continua a darmi errore che non sono connesso a internet. ecco due allegati con gli screen. Cosa posso fare?

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Errore codice prodotto Battlefield 3","moderationData":{"__ref":"ModerationData:moderation_data:6575024"},"body":"

Ciao @sang3lo, per riscattare questo codice tu vai su EA App---- Libreria---- Riscatta Codice?

\n\n

L'errore di genera quando clicchi su quest'ultimo passaggio?

\n\n

Svuota il DNS del PC, e poi riprova:

\n\n
- menù Start, digita CMD 
\n
- click destro sulla finestra che si apre, e scegli Esegui come Amministratore
\n
- digita: ipconfig/flushdns
\n
- aspetta fino a che non ti dirà che ha finito, e chiudi la scheda
\n
- ora riavvia il PC
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Buongiorno @EA_Rigelio ho comprato anni fa bf3 e l'altro giorno l'ho riscaricato, solo che avviando la campagna oppure se provo a entrare in un server multiplayer mi esce questa finestra, e se provo a riscattare il codice dall'app EA non mi esce nessun errore di connessione e se provo a inserire il codice mi dice che è già stato riscattato.

Ho appena provato a svuotare il DNS ma non funziona ancora.

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Giusto per essere certi di avere il quadro della situazione, sull'EA App tu entri con le stesse credenziali che avevi su Origin, giusto?

\n\n

Non hai cioè creato un account nuovo per l'EA App.

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Sincero non ricordo mi dispiace, mi sembra di non aver fatto un nuovo account ma non ne sono sicuro... la email è la stessa non so se si poteva mettere la stessa quando si è passati da origin a EA.

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Sì, l'accesso con le vecchie credenziali era possibile ed esattamente quello che si doveva fare (per semplificare, è cambiata la piattaforma di lancio, ma non l'Account EA, che quindi portava con sè i contenuti e i progressi sbloccati su Origin).

\n\n

A questo punto, codice alla mano, consiglio di contattare la nostra Assistenza Clienti. Vedi se riescano a localizzare l'account con il codice in tuo possesso, o se possano controllare sull'Account EA se tutto risulta attivato o cancellato (non disabilitato, però). 

\n\n

Puoi contattare i nostri operatori dell'Assistenza Clienti seguendo questo link, selezionando poi Battlefield 3.

\n\n

Facci pure sapere!

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Va bene grazie mile ^^

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@sang3lo, giusto una piccola nota a margine per aggiornarti: abbiamo passato la segnalazione anche al nostro Team, e stanno investigando sulla situazione!

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Va bene grazie, comunque ho contattato il supporto e mi hanno detto che in tutto il mondo ci sono casi uguali e c'è un team apposito che sta cercando una soluzione per questo glitch e mi hanno detto di aspettare e controllare i social e il sito di EA per eventuali aggiornamenti.

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Soluzione accettata per maggiore visibilità della stessa nel thread! 

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Ciao ho lo stesso problema ma e' stato risolto che tu sappia? ad oggi non riesco a risolvere. Grazie

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