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Reaper96423's avatar
Reaper96423
Rising Traveler
10 days ago

Accout bug

I unlinked and relinked my EA account -xbox account back again, and now every couple of months my game settings randomly reset.

I tried contacting EA help support live chat and they weren't able to assist me.

The game is Battlefield v.

 

2 Replies

  • EA_Kuba's avatar
    EA_Kuba
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey Reaper96423​ ,

    I’ve moved your post to the Battlefield V forum since it seems more related to the game itself than to the EA account setup, so it should get better visibility there.

    Let us know if the suggestions from ORANGE-EXPRESS​ help on your side. If the issue keeps coming back, feel free to share a bit more detail on when the resets happen (for example, after updates or specific actions), and we can try to narrow it down further.

    Thanks for taking the time to flag this.

  • Hello. If you have already tried these steps, please ignore this message. Launch the game offline, proceed to campaign mode, and configure your preferred settings. Make sure to reach a checkpoint so that the game is saved locally. Afterwards, reconnect and launch the game online. If you see a sync error warning that says "Cloud data and local data do not match," select "Local data" (or "Upload to Cloud") and overwrite the corrupted cloud file with the "Master" settings. We look forward to seeing you on the battlefield!

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