Forum Discussion
6 years ago
@spooky123241 thank you:
upgrade to 1903 windows 10 release (https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update)
upgrade your GPU drivers
and get back to me
cheers mate
______________________________________________________________
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I'm available through private message! IT/EN
upgrade to 1903 windows 10 release (https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update)
upgrade your GPU drivers
and get back to me
cheers mate
______________________________________________________________
Volunteer Helper! I'm not affiliated with EA.
If someone's post helped you please give it an XP ➕
If someone's post solved your issue remember to mark it as "solution" ✔
I'm available through private message! IT/EN
6 years ago
im done updated windows and my GPU drivers
- 6 years ago@spooky123241 try to launch the game now
- 6 years ago
nope still not working -_-
- 6 years ago@spooky123241 heck!
still the same error?
is your PC overclocked? afterburner or other overclocking apps running?
did you try that:
https://help.ea.com/en-ca/help/faq/how-to-clean-boot-your-pc/
are you running a dual monitor setup? if so try to disconnect one of them and try running the game.
if it doesn't still work:
Completely log out and close down Origin
Hold down the Windows key and R
Type in "%ProgramData%" (without quotes) and click OK
Now open the Origin folder.
Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
Hold down the Windows key and R
Type in "%AppData%" (without quotes) and click OK
This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
Click on the word "AppData" at the top of your window
Open the Local folder here
Delete the Origin folder listed here
Restart your PC and log back into Origin
try running the game and DO NOT enable directx 12
- 6 years ago
if you dont mind i think i did it right but can you send me instructions just to be sure ?
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