Hello,
i made a new EA profile because my account was deleted after not active.
problem is i cant receive a verification code to my new mail when i turn on the Battlefield V game on Playstation.
can u help me with that.
thanks for your answers
Hi G0m3i,
If the codes aren't in spam, you'll probably need to speak with EA Help so they take a look at your linked platform accounts or reactivate your dormant account.
This guide covers the unlinking process, so you might be able to solve the problem yourself, and has a link to contact EA Help at the end.
https://help.ea.com/en/articles/ea-account/unlink-ea-account/
Hi,
thank you for the quick reply. Yeah , i contacted EA last year when there was a chat, and they unlinked my old account from my PS.
so i made a new account and linked it with my PS but unfortunately i cant receive the verification code when i launch the game.
of course i checked the spam and nothing.
but when i log in to my new EA account through website i get the codes. Only problem is get the code when i launch the game.
You'll need to use the "Contact Us" link in the guide I shared in that case. Unfortunately, account problems cannot be resolved in these forums as nobody has access to the relevant systems for security reasons.
