Community ManagerGot it, thanks! If you need more details on how to open the ports on your particular router/modem I'd recommend checking out the Port Forward website. They have step-by-step instructions for a huge list of different hardware.
/Kent
I'm still having the same issue. I did what you suggested and it didn't fix it. is there anything else I should try?
Community ManagerThanks for giving it a shot!
Another step that may help is setting a static IP address in Windows. I've seen cases where that can fix similar issues. You can find more details on how to set this up over at the Port Forward website.
Please let me know how that goes if you're able to give it a try. Thanks again!
/Kent
I just tried that. Didn't work
Community ManagerHi @Nutmusprime,
Thank you for giving that a shot as well.
Would you mind running a UOTrace when you've got the chance? That will give us a detailed look at the connection between your home network and the servers, so if there's something happening along the way we should be able to spot it.
For more details on how to run the test check out the EA Help website. Look for the section on that article titled How to Run a UOTrace. Once you have the results please send them to me in a direct message.
Thanks!
/Kent
