Battlefield 5 bans
Unable to submit an email to lift the ban
Forum Discussion
Hello wangenyang21,
You should follow the steps in the following link.
Get information about EA Account locks, bans, and suspensions
After I submitted several emails, there was no link to submit them. There is no button on the webpage to submit emails.
What did the last response you received from the ToS team say?
I suspect that there is no customer service or that the customer service is not human, but rather a robot. Every reply is the same sentence. One word is not bad.
wangenyang21 what are they responding with?
Also, all ban appeals are reviewed by real people. The ToS team doesn't use AI, but they do use template replies to keep information consistent.
