Hey @MurderinMurphy00,
Sorry to hear about this issue you're experiencing.
If you choose to get a Refund, and purchased the game on Origin, you will have to go through EA Support.
You can contact them here:
Actually there is no exact moment when the game freezes it is just random now for me =(. Sorry I was not of help to those who are also experiencing this issue. If I uncover anything new or a temporary fix I will let you all know. Is it possible to get a refund? What are the refund policies? Thanks.
Hey @MurderinMurphy00,
Sorry to hear about this issue you're experiencing.
If you choose to get a Refund, and purchased the game on Origin, you will have to go through EA Support.
You can contact them here:
So instead of telling that you guys know the issue and will try to fix it...instead you offer a refund right away?
So I suppose there are no plans to fix it but only to add content from which it becomes pointless since you can't really play the game decently.
Personally I am getting random freeze in the middle of the match and game simply closes...no error no nothing... wtf.
Ryzen 7 3700x, RTX 2070 Super, 32GB RAM...
Fix your games that you release!
P.S. I know you are not part of the development team that does the stuff, and my words are thrown into the air...but you are part of an company that is know to have issues with games.
ITS OCT 6 2020 AND STILL NO REMEDY FOR BATTLEFIELD 5 FREEZING?...IM LOOKING ALL THROUGH HERE AND ONLY HELP E.A GIVES IS?....HERES WHERE TO GET A REFUND?...YOU KNOW MOST WONT!!!!!....OR DONT HAVE RECEIPT OR MANY OTHER REASONS....BUT THE POINT IS ?....DID YOU LAUNCH 5 KNOWING IT HAD PROBLEMS FOR THE QUICK MONEY?
