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SystemProtect's avatar
4 months ago
Solved

Windows freezing with BF5 and BF1 with Sound Blaster Audigy Rx/5 audio card

A few minutes after launching BF1 or BF5, the game and windows begin to respond very slowly to mouse and keyboard input (less than once per second), and there is a constant beep from the audio output, only a reboot helps. The problem appeared spontaneously, apparently after the anti-cheat update, I logged into the game a week or two ago, and everything was fine. I did not make any changes to the system. I have studied the issue and I can say that the problem is with the Sound Blaster Audigy Rx/5 audio card that is in my system. If you turn it off, both games start working fine, no problem. The drivers for the audio card are the latest. The problem does not appear in BF2042 and BF4, only in BF1 and BF5. I reinstalled EA anticheat, but it didn't help. Apparently, this is a problem with the update. I also found other people on the Internet who have encountered this problem recently.

  • Fixed it seems.

    I has Rx sound card too, previously uninstalling audio driver fixed crashing. 

    Either EA updated, or I turned off Core Isolation, and it worked it seems as I am playing right now.

7 Replies

  • Thank you for posting!  I thought either my sound card died or my mobo/PSU was starting to go.  I have a X-fi Titanium HD and about a week and a half ago when the anti-cheat got updated, my audio started completely cutting out a few minutes into a game, but I didn't make that connection.  All other audio devices work, but I have to reboot the PC to get the X-fi card to work again.  I tried another card, same issue.  Updated bios, updated chipset drivers, unplugged USB devices, etc.  At first I was grieving that maybe my HD had bit the dust until I tried another Sound Blaster card that behaved the exact same.  Then I was wide eyed thinking it may be my PSU going or worse...my motherboard (was thinking maybe the card was losing power).  But like you, I tried BF4 and it was perfectly fine.  But BF1 and BFV with the new update...audio dropout.  So, it does appear to be an issue with the new EA anticheat update.  I was going out of my mind.  Still sucks, but at least now we seem to know the culprit.

  • Yep, i have an Asus Xonar D2X sound card, and BF1 and BFV freezing my pc when i try to start them. 

  • Same thing. Sound drops out in BF 1 in BF 5 within 3 minutes after launch.  SB X-Fi Xtreme audio

  • Fixed it seems.

    I has Rx sound card too, previously uninstalling audio driver fixed crashing. 

    Either EA updated, or I turned off Core Isolation, and it worked it seems as I am playing right now.

  • I confirm, it looks like the problem has been resolved, and the game is running stably. The only thing is that I had to reinstall the drivers on the sound card. thanks for the answers and of course thanks to EA, better late than never.

  • Yep.  I didn't see an update or anything but just played a full round of BFV and my audio never dropped out.

  • Neymo34's avatar
    Neymo34
    Rising Rookie
    2 months ago

    Hello,

    Since early june, my sound crash on Apex Legends with soundcard: "Creative Sound Blaster X-Fi Titanium Fatal1ty Professional Series"

    No solution at today for resolve this issue. but still so many cheaters in the game...very effective EAC

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