Battlefield 5 Origin Premier and Airlifts

Air lifts only start at the moment of purchase so if getting premiere was recent, you might have to wait a little longer -- these items are a little buggy and don't seem to be handed out in order, and every week, like advertised.

I do remember a lot of people wondering about their headgear though - you can always contact an EA advisor to see if they can remedy the situation. https://help.ea.com/en/contact-us/