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EA_Illium
EA Staff (Retired)
5 years ago@IRobathon Does any peripheral you use have any driver or software it uses to update or disable? If not would you be able to share a DxDiag after a crash?
- 5 years ago@EA_Illium I have drivers for my keyboard, mouse and headset, naturally, and they are all up to date. None of them require additional software. Per your request, I have attached a post-crash DxDiag to my original post.
- 5 years ago@EA_Illium Is it safe to assume you've had time to review the DxDiag and have no further suggestions to resolve this issue?
- 5 years ago
Hi @IRobathon I´m not good at using the DXDiag information, but in the past I had always the same two problems, that would lead to BF crashing:
- Using the lastest available gpu driver isn´t always the correct thing to do. So if you have the lastest driver, you should try backing up to an earlier version. You can find all Nvidia drivers here: https://www.nvidia.com/Download/Find.aspx. To cleanly uninstall the previous driver you can use the DDU Tool found here: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
- For some reason Battlefield is especially demanding on the GPU causing it to crash when a factory overclock is applied, even though it might be fine running benchmarks. Activating the debug mode in the Nvidia control panel will set the clockspeed to reference values and could help with your problem: https://www.evga.com/support/faq/FAQdetails.aspx?faqid=59594
- 5 years ago@N4v1s Thanks for reaching out with your insights! I had an older driver installed initially, and only updated it once I discovered Battlefield V would not run.
Per your other suggestion, I activated Debug Mode in the Nvidia Control Panel and that allowed me to launch the game successfully from my initial Windows account. I don't have time to play right now, but I will this weekend to see if the game remains stable. If so, I'll accept your suggestion as the solution.
Thanks again!
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