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IRobathon's avatar
IRobathon
5 years ago

Battlefield V - Crash to desktop without error message.

OS: Microsoft Windows 10 Home Processor: Intel Core i7-9700K CPU @ 3.60 GHz Memory: 32GB RAM Graphics card: NVIDIA GeForce RTX 2070 Super DirectX: DirectX 12 I’ve been dealing with this issue ...
Carbonic's avatar
Carbonic
Hero+
5 years ago
  1. Did you try using DDU to do a proper clean uninstall of your GPU drivers as suggested followed by installing the latest ones?
  2. Have you tried running a memtest on the memory?
  3. Did you try lowering memory speed and GPU speed? underclocking them? from what to what?
  4. What does the Windows event viewer say about the crash after it has happened?
  5. Have you tried renaming the Battlefield V folder in documents?
  6. What are the temperatures when the machine crashes?
  7. Did you perform the clean boot as described in https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows and did you try starting the game during that clean boot?
  8. Did you try reinstalling the sound drivers your motherboard and other sound devices?
IRobathon's avatar
IRobathon
5 years ago
@Carbonic
1. I have done a clean uninstall of my GPU drivers. I reinstalled the latest driver to no avail. I also tried to install an earlier driver, version 416.81, but was unable to install it due to Windows version.
2. I have run a memory test and no issues were found.
3. I have not tried to underclock my memory and GPU speed. Changing speeds is not something I've ever done in my history of PC gaming.
4. There's no log in the Windows Event Viewer.
5. I have not tried renaming the BFV folder in documents.
6. Temperatures are relatively normal between high 50s and mid 60s. Celsius, of course.
7. I have performed a clean boot and I did start the game in that state. Experience unchanged.
8. I reinstalled all of my sound drivers.

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