Hi Team - am experiencing this issue and have been searching high and low for weeks.
Cannot seem to find a solution. Disabling Razer software not helping either.
The game boots up fine but music plays during load screen - then audio just flips to insane crackling/distortion.
Only happens when headphones Bose headphones connected and this only recently started happening, I was wearing these same headphone with no issues for last 12/24 months!
I have tried two sets of earbuds and playing through my monitors and this doesn't cause issues; the sound works just fine.
But two types of Bose headphones cause this issue.
Previous solutions have included changing the sample bit rate for the headphones in the sound control panel, but some higher-end headphones don't allow for this option.
Have repaired game, reinstalled game and fiddled with endless settings both in game and out/system.
Still yet to find a solution that allows for wearing of 3D headphones without this insane crackling and distortion.
CAN ANYONE HELP?
SYSTEM:
Windows 11 PC 64 bit
NVIDIA GeForce RTX 2070 8GB
Razer Synapse Keyboard + Mouse