Forum Discussion
16 Replies
- Microsoft (R) Windows Debugger Version 10.0.19494.1001 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\ventu\OneDrive\Documenti\Battlefield V\crash_dumps\CrashDump_2019.10.08_20.57.44.998.mdmp] Comment: 'Frostbite MiniDump. Address: 0000000141F4326E (In Windbg type: .ecxr) [EOF]' User Mini Dump File: Only registers, stack and portions of memory are available ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Version 18362 MP (12 procs) Free x64 Product: WinNt, suite: SingleUserTS 18362.1.amd64fre.19h1_release.190318-1202 Machine Name: Debug session time: Tue Oct 8 20:57:45.000 2019 (UTC + 2:00) System Uptime: not available Process Uptime: 0 days 0:09:49.000 ................................................................ ................................................................ ...... This dump file has an exception of interest stored in it. The stored exception information can be accessed via .ecxr. (ff4.186c): Access violation - code c0000005 (first/second chance not available) For analysis of this file, run !analyze -v ntdll!NtGetContextThread+0x14: 00007fff`ec7dde54 c3 ret 0:019> !analyze -v ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullPtr Key : AV.Fault Value: Read Key : Analysis.CPU.Sec Value: 94 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-KP1KK6Q Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 105 Key : Analysis.Memory.CommitPeak.Mb Value: 3677 Key : Analysis.System Value: CreateObject Key : Timeline.Process.Start.DeltaSec Value: 589 COMMENT: Frostbite MiniDump. Address: 0000000141F4326E (In Windbg type: .ecxr) [EOF] NTGLOBALFLAG: 0 PROCESS_BAM_CURRENT_THROTTLED: 0 PROCESS_BAM_PREVIOUS_THROTTLED: 0 CHKIMG_EXTENSION: !chkimg -lo 50 -d !bfv 141cb4ff1 - bfv!fb::JsMessageListener::onJSRegister+f8f61 [ e6:31 ] 141cb4ff3-141cb5006 20 bytes - bfv!fb::JsMessageListener::onJSRegister+f8f63 (+0x02) [ 20 38 e8 c0 c5 4b 20 a6:56 80 7c 24 31 00 75 6d ] 141cb5008-141cb50f0 233 bytes - bfv!fb::JsMessageListener::onJSRegister+f8f78 (+0x15) [ 39 b9 6c 7c 3b 26 fb 76:c6 44 24 31 01 0f 31 48 ] 141f431ee-141f432ed 256 bytes - bfv!fb::JsMessageListener::onJSRegister+38715e (+0x28e1e6) [ 71 9b 05 42 3f 69 0b 89:15 0d c3 a5 01 e8 c8 f9 ] 510 errors : !bfv (141cb4ff1-141f432ed) CONTEXT: (.ecxr) rax=0000000000000000 rbx=00000000379b7470 rcx=00000000341c9160 rdx=00000000341c9178 rsi=00000000379b63e0 rdi=00000000887a0005 rip=0000000141f4326e rsp=00000000341c8480 rbp=00000000341c8580 r8=00000000341c9577 r9=000000014432cbd0 r10=00000000341c7c58 r11=00000000341c8470 r12=00000000000003ff r13=000000012ac4f960 r14=0000000000000000 r15=000000014399f198 iopl=0 nv up ei pl nz na pe nc cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 bfv!fb::JsMessageListener::onJSRegister+0x3871de: 00000001`41f4326e 488b08 mov rcx,qword ptr [rax] ds:00000000`00000000=???????????????? Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 0000000141f4326e (bfv!fb::JsMessageListener::onJSRegister+0x00000000003871de) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 0000000000000000 Parameter[1]: 0000000000000000 Attempt to read from address 0000000000000000 PROCESS_NAME: bfv.exe READ_ADDRESS: 0000000000000000 ERROR_CODE: (NTSTATUS) 0xc0000005 - L'istruzione a 0x%p ha fatto riferimento alla memoria a 0x%p. La memoria non poteva essere %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 0000000000000000 EXCEPTION_PARAMETER2: 0000000000000000 ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD] STACK_TEXT: 00000000`00000000 00000000`00000000 memory_corruption!bfv+0x0 SYMBOL_NAME: memory_corruption!bfv STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: 119827fe760 ** ; kb FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_c0000005_memory_corruption!bfv IMAGE_NAME: memory_corruption MODULE_NAME: memory_corruption OS_VERSION: 10.0.18362.1 BUILDLAB_STR: 19h1_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {e5dceec7-2269-9bcc-ad42-8401a2cea73a} Followup: MachineOwner ---------
- Microsoft (R) Windows Debugger Version 10.0.19494.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\ventu\OneDrive\Documenti\Battlefield V\crash_dumps\CrashDump_2019.10.08_21.16.42.652.mdmp]
Comment: 'Frostbite MiniDump. Address: 0000000141F4326E (In Windbg type: .ecxr)
[EOF]'
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Tue Oct 8 21:16:42.000 2019 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:14:29.000
................................................................
................................................................
......
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(384.289c): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007fff`ec7dde54 c3 ret
0:019> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullPtr
Key : AV.Fault
Value: Read
Key : Analysis.CPU.Sec
Value: 82
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-KP1KK6Q
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 100
Key : Analysis.Memory.CommitPeak.Mb
Value: 3283
Key : Analysis.System
Value: CreateObject
Key : Timeline.Process.Start.DeltaSec
Value: 869
COMMENT: Frostbite MiniDump. Address: 0000000141F4326E (In Windbg type: .ecxr)
[EOF]
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
CHKIMG_EXTENSION: !chkimg -lo 50 -db !bfv
256 errors : !bfv (141f431ee-141f432ed)
141f431e0 f7 28 38 5e 97 1e 96 b4 d5 5a 90 35 b8 98 *15 *0d .(8^.....Z.5....
141f431f0 *c3 *a5 *01 *e8 *c8 *f9 *64 *fe *e9 *76 *01 *00 *00 *48 *8d *15 ......d..v...H..
141f43200 *4c *c3 *a5 *01 *e8 *b7 *f9 *64 *fe *e9 *65 *01 *00 *00 *8d *87 L......d..e.....
141f43210 *fb *ff *85 *77 *83 *f8 *26 *0f *87 *01 *01 *00 *00 *48 *b9 *07 ...w..&......H..
141f43220 *00 *00 *08 *40 *00 *00 *00 *48 *0f *a3 *c1 *0f *83 *ed *00 *00 ...@...H........
141f43230 *00 *48 *8b *86 *b0 *09 *00 *00 *80 *b8 *11 *01 *00 *00 *00 *0f .H..............
141f43240 *84 *d9 *00 *00 *00 *41 *b8 *00 *04 *00 *00 *48 *8d *95 *f8 *0b .....A.....H....
141f43250 *00 *00 *48 *8d *8d *e0 *0b *00 *00 *e8 *b2 *10 *65 *fe *90 *48 ..H.........e..H
141f43260 *83 *8d *e0 *0b *00 *00 *02 *48 *8b *86 *08 *12 *00 *00 *48 *8b .......H......H.
141f43270 *08 *80 *39 *00 *74 *33 *48 *8d *15 *eb *ae *a5 *01 *48 *8d *8d ..9.t3H......H..
141f43280 *e0 *0b *00 *00 *e8 *37 *f9 *64 *fe *e8 *32 *64 *68 *fe *4c *8b .....7.d..2dh.L.
141f43290 *85 *e0 *0b *00 *00 *49 *83 *e0 *fc *48 *8d *15 *f8 *c2 *a5 *01 .....I...H......
141f432a0 *48 *8b *c8 *e8 *58 *3d *68 *fe *90 *41 *b8 *00 *04 *00 *00 *48 H...X=h..A.....H
141f432b0 *8d *95 *d8 *07 *00 *00 *48 *8d *8d *c0 *07 *00 *00 *e8 *4e *10 ......H.......N.
141f432c0 *65 *fe *90 *48 *83 *8d *c0 *07 *00 *00 *02 *48 *8b *86 *08 *12 e..H.......H....
141f432d0 *00 *00 *48 *8d *95 *c0 *07 *00 *00 *48 *8b *08 *e8 *0f *01 *00 ..H......H......
141f432e0 *00 *84 *c0 *74 *20 *e8 *d6 *63 *68 *fe *4c *8b *85 *c0 a8 64 ...t ..ch.L....d
CONTEXT: (.ecxr)
rax=0000000000000000 rbx=0000000037997470 rcx=000000003422eec0
rdx=000000003422eed8 rsi=00000000379963e0 rdi=00000000887a0005
rip=0000000141f4326e rsp=000000003422e1e0 rbp=000000003422e2e0
r8=000000003422f2d7 r9=000000014432cbd0 r10=000000003422d9b8
r11=000000003422e1d0 r12=00000000000003ff r13=ffff000000000000
r14=0000000000000000 r15=000000014399f180
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
bfv!fb::JsMessageListener::onJSRegister+0x3871de:
00000001`41f4326e 488b08 mov rcx,qword ptr [rax] ds:00000000`00000000=????????????????
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000141f4326e (bfv!fb::JsMessageListener::onJSRegister+0x00000000003871de)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
PROCESS_NAME: bfv.exe
READ_ADDRESS: 0000000000000000
ERROR_CODE: (NTSTATUS) 0xc0000005 - L'istruzione a 0x%p ha fatto riferimento alla memoria a 0x%p. La memoria non poteva essere %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
DETOURED_IMAGE: 1
ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]
STACK_TEXT:
00000000`00000000 00000000`00000000 memory_corruption!bfv+0x0
SYMBOL_NAME: memory_corruption!bfv
STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: 236023ffb50 ** ; kb
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!bfv
IMAGE_NAME: memory_corruption
MODULE_NAME: memory_corruption
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {4d1fd1d9-185c-71f8-8d1e-8f9883946e31}
Followup: MachineOwner
---------
Microsoft (R) Windows Debugger Version 10.0.19494.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\ventu\OneDrive\Documenti\Battlefield V\crash_dumps\CrashDump_2019.10.11_19.43.44.011.mdmp]
Comment: 'Frostbite MiniDump. Address: 00007FF9E4A3A839 (In Windbg type: .ecxr)
[EOF]'
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Fri Oct 11 19:43:44.000 2019 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 0:30:34.000
................................................................
................................................................
.................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(2b10.302c): Unknown exception - code 887a0006 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007ff9`e779de54 c3 ret
0:014> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 97
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-KP1KK6Q
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 124
Key : Analysis.Memory.CommitPeak.Mb
Value: 3413
Key : Analysis.System
Value: CreateObject
Key : Timeline.Process.Start.DeltaSec
Value: 1834
COMMENT: Frostbite MiniDump. Address: 00007FF9E4A3A839 (In Windbg type: .ecxr)
[EOF]
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
CONTEXT: (.ecxr)
rax=0000474e55485f45 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=00000000378a63e0 rdi=00000000887a0006
rip=00007ff9e4a3a839 rsp=00000000340bc580 rbp=00000000340bc760
r8=0000000000000000 r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=00000000378b2390 r13=00000000378a63e0
r14=000000014399f628 r15=00000001439a5ed8
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202
KERNELBASE!RaiseException+0x69:
00007ff9`e4a3a839 0f1f440000 nop dword ptr [rax+rax]
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ff9e4a3a839 (KERNELBASE!RaiseException+0x0000000000000069)
ExceptionCode: 887a0006
ExceptionFlags: 00000000
NumberParameters: 0
PROCESS_NAME: bfv.exe
ERROR_CODE: (NTSTATUS) 0x887a0006 - La GPU non risponde a pi comandi. probabile che sia stato passato un comando non valido dall'applicazione chiamante.
EXCEPTION_CODE_STR: 887a0006
DETOURED_IMAGE: 1
STACK_TEXT:
00000000`340bc580 00000001`41f9e666 : 00000001`4399f628 00000000`00000000 00000000`340bc760 00000000`378a63e0 : KERNELBASE!RaiseException+0x69
00000000`340bc660 00000001`41fb0384 : 00000000`00000002 00000000`03b09a00 00000000`00000000 00000000`00000000 : bfv!fb::ScriptEngineAllocator::getUsedMemory+0x53e46
00000000`340bdf30 00000001`41fa0a3c : 00000001`439a5ec8 00000001`439a5ed8 00000001`439a5ed8 00000000`340bf5a9 : bfv!fb::ScriptEngineAllocator::getUsedMemory+0x65b64
00000000`340bf510 00000001`41f9ef30 : 00000000`2abdb9c0 00000000`378c0660 00000000`378c0650 00000000`378a63e0 : bfv!fb::ScriptEngineAllocator::getUsedMemory+0x5621c
00000000`340bf610 00000001`41f0f656 : 00000000`00000000 00000000`00000000 00000000`340bf840 00000000`37893bb0 : bfv!fb::ScriptEngineAllocator::getUsedMemory+0x54710
00000000`340bf740 00000001`48c0d162 : 00000000`337580c0 00000000`37893bb0 00000000`33571230 00000000`337580c0 : bfv!fb::JsMessageListener::onJSRegister+0x3535c6
00000000`340bfa10 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : bfv!fb::Twinkle::getLayout+0xb7a512
SYMBOL_NAME: bfv!fb::ScriptEngineAllocator::getUsedMemory+53e46
MODULE_NAME: bfv
IMAGE_NAME: bfv.exe
STACK_COMMAND: ~14s ; .ecxr ; kb
FAILURE_BUCKET_ID: APPLICATION_FAULT_887a0006_bfv.exe!fb::ScriptEngineAllocator::getUsedMemory
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {50269fac-5900-b2c2-579f-ee550fd50576}
Followup: MachineOwner
---------How'd you manage to debug the issue? I've been having the same problem.
- OskooI_0077 years agoLegendTry deleting the 'Twinkle' folder in 'Documents\Battlefield V'. The folder will be recreated when you relaunch the game.
- PartyFarter7 years agoSeasoned Ace
Looks like a driver is causing various crashes.
Looks like its trying to send faulty memory instructions giving you error of corruption and causing your gpu to not respond.
Would help of you posted your spec and a dxdiag as well.
Try something simple like clearing the origin cache. For some reason origin is involved in more crashes than anything else. lol And disable all overlays, including discord, steam, origin, while playing bfv. Somethimes they interfere with drivers causing these crashes.
Also in general you should make sure you try different drivers, first the newest possible and if that doesnt work try an older one. Since the GPU hangs its most likely the gpu driver causing this.
But updating all drivers including chipset driver doesnt hurt. Also updating or reinstalling your bios might fix something here or turn on or off xmp.
Maybe more people could help if your crash dump was entirely in english and and not having some error messages in italian (?)
Anyways I hope one of the simple solutions work for you so you do not need to go through the entire update everything route.
@Nick5413 ha scritto:How'd you manage to debug the issue? I've been having the same problem.
By using windbg
@OskooI_007 ha scritto:
Try deleting the 'Twinkle' folder in 'Documents\Battlefield V'. The folder will be recreated when you relaunch the game.Why delete twinkle folder ?
@3DiE9djua2 ha scritto:Looks like a driver is causing various crashes.
Looks like its trying to send faulty memory instructions giving you error of corruption and causing your gpu to not respond.
Would help of you posted your spec and a dxdiag as well.
Try something simple like clearing the origin cache. For some reason origin is involved in more crashes than anything else. lol And disable all overlays, including discord, steam, origin, while playing bfv. Somethimes they interfere with drivers causing these crashes.
Also in general you should make sure you try different drivers, first the newest possible and if that doesnt work try an older one. Since the GPU hangs its most likely the gpu driver causing this.
But updating all drivers including chipset driver doesnt hurt. Also updating or reinstalling your bios might fix something here or turn on or off xmp.
Maybe more people could help if your crash dump was entirely in english and and not having some error messages in italian (?)
Anyways I hope one of the simple solutions work for you so you do not need to go through the entire update everything route.
I tried deleting local app data and disabling overlays from various programs.
i tried putting my rams in auto instead of xmp profile.
and it seems work!never got crashes!
I’ll try to put xmp profile to see if it will still crash or not!
I’ll let you know- @seifer_14 اريد حل