Battlefield V Definitive Edition | Missing CC | Missing class assignments |

Hi,

I am writing to get some information, and if lucky reach EA/DICE employees that will be capable of helping me. Starting from the beginning tho, I bought Battlefield V Definitive Edition back in the February, this year. I quickly noticed that I wasn't receiving any company coins for levelling up which made my playing experience extremely hard, (I wasn't capable of upgrading anything due to that), after doing some research it turned out that it's a known bug related to the game's edition I bought, because I have already received all the weapons in the levels 1 - 20, game thought that I got all the rewards effectively stripping me of my hard-earned cc, as seen in the other threads I contacted the EA support to get help. I did it three times, two first ones failed to help me in any form and only recommending to not play the game for the time being, after a couple of days I contacted EA support for the third time, at first I thought I was finally lucky to meet an agent who knew how to manually add the missing rewards, I was told to wait, so I waited three long months to be exact to no avail, as I haven't got the promised company coin, I lost my hope by this point and decided to let it go, yet tunfortunately I recently discovered that it's not only the company coins that I am not receiving but special class level up assignments too, which effectively renders me unable to get my special class skins. So I of course tried to contact EA for the fourth time, something changed as the live chat option was not avaible anymore, the contact option that was available to me was via email, since starting the case couple of days ago I haven't received a single answer even tho it's stated I am going to have to wait max 72 hours for any message, and no I do not have the "waiting for player status" so my case is seemingly active. At this point tho, I am losing my patience, 4 months of trying to get one single thing fixed is starting to feel a bit ridiculous. It looks as if the company doesn't respect my precious time and money at all. I have been lied to and my cases had been repeatedly dismissed. I am still waiting to receive the content I have earned, please help as I don't know what to do tbh, and I fear that I might be out of options, if you have read all of it thank you means a lot to me.

All the best