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TinyLeaves's avatar
TinyLeaves
3 years ago

Battlefield V was inaccesible after upgrading to the EA App from Origin. Fixed!

EDIT: Post 3 is now my fix for Battlefield V crashing to desktop on launch.

Pausing VPN fixes games crashing to desktop on launch.

I had another issue. All my games library had blacked out squares where the games were meant to be.

I went digging on the internet. Saw some stuff that said a fix had been delivered by EA for blacked out games.

Almost gave up, but saw something in a post I figured try. 

This was what I found that cleared both my issues. 

1. Clear Game Cache. Go to menu three bars top left. Help>App Recovery> Clear Cache. 

2. EA App should close, I think. If not close it.

3. With the EA closed, open Task Manager> Processes, scroll down to Background Processes. Find 'EA Background Processes', and end that task.

Restart EA App, and games and library should all be visible properly.

Wanted to pass on these fixes, as I have seen many threads from others saying they had lost games. Battlefield V was the most common I saw that had been lost, so I made this thread here.

7 Replies

  • TinyLeaves's avatar
    TinyLeaves
    3 years ago

    For some reason when I came back today I had the old problem back.

    After upgrading from the EA Origin to the EA App, eight games in the EA App would not launch.

    The games were:

    Battlefield 3 (I found a separate fix for that. The EA APp claimed that it could not activate the key on this install or Origin. Yeah weird.)

    Battlefield V

    Star Wars Squadrons

    Titanfall 2

    Grid Legends

    Battlefront 2

    Had no access to servers in Need for Speed Remastered, or Need for Speed Heat.

    Long story short, the fix is turn off my VPN. Games now launching again.

  • M0GY3SZ's avatar
    M0GY3SZ
    3 years ago
    @TinyLeaves I don't have any VPN service so the problem still occurs. It's been hours since I started to research what the solution can be. At this point I accepted the fact that EA is incompetent. Oh wait, they always have been.
  • TinyLeaves's avatar
    TinyLeaves
    3 years ago

    @M0GY3SZ 

    I just saw another suggestion you could try.

    Someone deleted the Battlefield V folder in Documents.

    Presumably then launched the game and it replaced the folder in Documents, with a fresh version.

    Of course keep a back of the existing folder you have 'just in case'.

    No idea if this is a fix that does anything.

  • TinyLeaves's avatar
    TinyLeaves
    3 years ago

    I happy that my EA App is finally fully working. I did the migration to the EA App in April, and was without eight games since then.

    While the pause the VPN allows me to launch seven of those games. I also found a fix for Battlefield 3 that would not launch due to another issue.

    Can't really blame EA for the VPN problem. Even Steam gets funny with the VPN. ... What is surprising though is that I have all my gaming platforms executables of all types, split-tunnelled in my VPN. That is supposed to clean bypass the VPN for the executables I want the VPN have no effect on. 

    I even had the Battlefield V .exe bypasses in VPN. However it still needs the VPN paused to launch. I also found that I need the VPN paused to  cleanly close the game. The alternative is use Task Manager and end the Battlefield V.

    I also notified EA about my findiong out the my VPN was blocking game launches. Maybe if they know they might know where to start looking for a fix. Or at least make a posting somewhere telling folk about VPNs.

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