BF V CTD - Where's the solution?
I posted this in the thread created by @EA_Atic regarding Crashing to Desktop in BF V. I was told to voice my concerns in a separate thread, and hence I am doing so now. I have also spoken to E...
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EA_Blueberry
Community Manager
Community ManagerI understand from first hand experience playing PC games my whole life that crashes aren't fun to deal with. The last thing I want to do is witness a crash on a Friday night playing with my buddies mid-round when you're tearing it up. It's a turn off. Even worse, on a weekday after a long day of work when you don't have a whole lot of time to play after putting the kids to bed.
We're here to help troubleshoot technical issues with you (and appreciate all other Battlefield fans that take time out of their day to help too. One of the things that makes this community really special). We'll do everything we can to pull together our resources to identify workaround solutions while the Battlefield team is working on a solution.
DirectX 12 Ray Tracing is listed as part of our EA Help Known Issues list and is not going ignored. The team has made strides in making performance improvements and are still committed to ensuring Battlefield fans take advantage of this incredible technology.
We have some workaround steps here for Battlefield fans experiencing crashes with DXR. I'm under the impression you've given them a shot, but here they are in case you haven't checked into it yet. I'm sure you've seen our article from a fellow AHQ Champion here too.
PC troubleshooting can be super easy where the first step you've taken fixes it, or it comes down to throwing darts at a board to see what sticks. Would you be able to provide us a DxDiag to this post and let us know what steps you've taken already?
- Do you get specific errors when it crashes?
- Do you run additional programs in the background while playing when it crashes?
- Do you overclock?
- Have you installed the game on a different drive?
Hello?
@EA_Blueberry
@EA_Atic
Been waiting 2+ weeks now for simple answers to simple questions.
Why are you so nonchalant towards the people whom actually pay for and use your products?
Is it seriously really legal for you to operate your business like this?
WHERE are you?
WHERE'S the answers?
WHERE'S the fix?!
WHEN is any of this going to be adressed?!
WHY can I not speak my mind on these forums without being censored/moderated, despite using proper words and no foul language?
HOW can you expect anything but frustration and disappointment when your faulty products aren't being fixed and the customers issues aren't being adressed by the publisher nor the developer?
ANSWERS PLEASE, I've been asking kindly for months now and you're all just dodging me!
Grow a pair and have some spine, face your issues and solve them.
We're not paying for a half-cooked meal, neither are we for an unfinished and broken game.
Can I get a refund on my BF 5 still? Seeing how the game doesn't work and you can't fix it and you quite clearly won't fix it either.
no solution, just silence
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