BF V CTD - Where's the solution?
I posted this in the thread created by @EA_Atic regarding Crashing to Desktop in BF V. I was told to voice my concerns in a separate thread, and hence I am doing so now. I have also spoken to E...
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EA_Blueberry
Community Manager
Community ManagerI understand from first hand experience playing PC games my whole life that crashes aren't fun to deal with. The last thing I want to do is witness a crash on a Friday night playing with my buddies mid-round when you're tearing it up. It's a turn off. Even worse, on a weekday after a long day of work when you don't have a whole lot of time to play after putting the kids to bed.
We're here to help troubleshoot technical issues with you (and appreciate all other Battlefield fans that take time out of their day to help too. One of the things that makes this community really special). We'll do everything we can to pull together our resources to identify workaround solutions while the Battlefield team is working on a solution.
DirectX 12 Ray Tracing is listed as part of our EA Help Known Issues list and is not going ignored. The team has made strides in making performance improvements and are still committed to ensuring Battlefield fans take advantage of this incredible technology.
We have some workaround steps here for Battlefield fans experiencing crashes with DXR. I'm under the impression you've given them a shot, but here they are in case you haven't checked into it yet. I'm sure you've seen our article from a fellow AHQ Champion here too.
PC troubleshooting can be super easy where the first step you've taken fixes it, or it comes down to throwing darts at a board to see what sticks. Would you be able to provide us a DxDiag to this post and let us know what steps you've taken already?
- Do you get specific errors when it crashes?
- Do you run additional programs in the background while playing when it crashes?
- Do you overclock?
- Have you installed the game on a different drive?
I have the same issues as the starter of this thread.
Myself and many other users experience completely random CTDs out of the game. Sometimes you can play three or four maps straight without crashing, then again it crashes after half the map played. BF V is currently unplayable with top hardware in stock configurations for countless users.
I have a i7 9700K, Asus STRIX 1080ti, 16 Gigs of Corsair RAM and an Asus board.
To eliminate the source of the issue (on my end) I have spent an embarrasing amount of money for new hardware. Its ridiculous.
I have tried
- Clean Windows 10 Install,
- Updated Windows to the latest version,
- Updating Drivers (Always the latest, of course)
- Playing with voltage in RAM and VCORE in BIOS,
- Played with RAM timings,
- Underclocked devices manually,
- Swapped: Motherboard, RAM, CPU, Graphics Card (yes, all these components),
- Invested into watercooling,
- Double checked all devices for integrity and functionality with various tests (Memtest, fumark, et cetera),
- Experimented with G-SYNC, various older nvidia drivers, DX11 or DX12, future frame rendering off or on
- Looked for windows error logs, however, they are not reliably reproduceable. Some times there is an error, some times there isn't.
- Contributed to the offical 'request for information' thread.
After all this, I refuse to conclude that the cause for the CTDs can be found in my system.
EA: Please take responsibility for your product. The DXDIAG is attached.
Thank you.
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